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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

To think this Gym & Nursery are being unreasonable?

47 replies

JustDontGetItAtAll · 16/08/2017 20:28

I just posted the following on a thread about David Lloyd Gyms and I'd really like some opinions please?
Our local Gym just turned into a David Lloyd and my daughter was attending the Nursery there before the takeover. She received 15 funded hours due to my disability.
Now that David Lloyd have taken over, they're saying I have to have a FULL £120 membership in order to attend the Nursery! Even though I am Disabled and unable to use any of their facilities....!!
My daughter loves It there and all the other Nurseries are full. Absolutely gutted as I can't afford it.
Am I being unreasonable to think that they should either have a separate entrance to the Nursery if they're going to operate as an actual fully-functioning Nursery, rather than just a Crèche? Or that they could/should allow me to or somehow develop a way for me to drop off & pick up my DD and enable her to just do her last term at Nursery before she starts Pre-School in January? It's very clear I am not going to be sneaking upstairs to the Treadmills or Yoga Classes! I can barely walk!
At the end of the day, I was never made aware that they require full membership for children to attend the Nursery as I was on a trial when she joined the Nursery and I guess they just 'assumed' I was a member! Now that she is fully settled and loves it there, is be devastated to pull her out. Not only because she loves it (she has a few minor issues), but also she is starting Pre-School in Feb. So she'd have to start a different nursery then change again in February. (She cannot start Pre-School earlier as they only take 3yr olds).

Please be kind. After all I am asking if I'm being unreasonable, not saying that I am not!!

Thanks

OP posts:
Original poster
JustDontGetItAtAll · 16/08/2017 20:30

(I only took the trial to give their hot spa pool a go for it's 'therapeutic benefits' - of which there were none!)

OP posts:
Brittbugs80 · 16/08/2017 20:31

There was a David Lloyd health club by where I live that also had a nursery attached. A fully fledged nursery not a drop for an hour or two crèche. About 5 co workers came from there because DL were closing all the nurseries as they were not profitable.

Parents didn't need to pay a gym membership to use it either.

Who owns the nursery now?

mickeysminnie · 16/08/2017 20:34

So you should have been a member of the original gym but you just did a trial and then didn't join however you kept sending your daughter to the members only nursery? Is that right?
And now you are complaining that the new gym management are enforcing the 'members only' at the creche??
You are being unreasonable. If as you say you couldn't use any of the gym equipment it seems to me that you joined for a trial just to get your daughter in the door. But maybe I am reading it all wrong?

RainbowPastel · 16/08/2017 20:36

You should have read the terms and conditions. There is one here and it's only for members.

Gorgosparta · 16/08/2017 20:39

Yabu. You chose a nursery attached to a gym.

The gym has always been for members. You just got away with it.

Why did you have a trial if you cant use it

Alpacaandgo · 16/08/2017 20:43

Why did you do a trial if there are no facilities you can actually use (except for the nursery) and you knew you can't afford it?

Original poster
JustDontGetItAtAll · 16/08/2017 20:48

I've explained why I took the trial in my second post and NO I did NOT do it to get my daughter in! Nobody told me it was for members only and I wasn't given any terms and conditions!!! I have not been given a single piece of paper by this Nursery it is bizarre! And it's apparently always been for members only but nobody mentioned it. . David Lloyd have just taken over and they may allow non-members to attend but won't know until late September

OP posts:
AHedgehogCanNeverBeBuggered · 16/08/2017 20:49

Why did you do a trial if you knew you couldn't afford membership?

YABU, it's a business not a charity.

mickeysminnie · 16/08/2017 20:50

How did they apply for the 15 hours if they never gave you a piece of paper?

Happytobefree17 · 16/08/2017 20:51

Sorry OP but YABU

Original poster
JustDontGetItAtAll · 16/08/2017 20:52

I was offered a month free to try the hot spa pool. Just to see if it would help. If it did, then I could look at attending the NHS one 40 miles away. I thought it was a good way of trying this method of therapy without driving 40 miles.... Turns out it wasn't much more than a slightly warmer pool. Nothing hot about it!

OP posts:
RainbowPastel · 16/08/2017 20:52

Good point Mickey they would have to claim from the local authority.

malmi · 16/08/2017 20:52

Why is everyone asking why OP took a trial? Read! OP took the trial to try out the spa pool to see whether it really offered the promised therapeutic benefits.

OP I'm afraid I do agree that YABU to expect the gym to grant you continued access to a members-only service when you're not a member.

Gorgosparta · 16/08/2017 20:53

So you could sneak in to use some facilities.

You werent given full terms and conditions because you didn't join. How did it never occur to ask if it was for members?

You abused the trial really. You knew you werent going to join. Which begs the question, why send your dd there?

Anyway, now DL own it and have made you aware there isnt anything you can do. Even if it wasnt members only before, they can change it.

They won't make adaptations. Especially for 6 months.

SparklyMagpie · 16/08/2017 20:55

YABU. I'm not sure why you neber asked for paperwork?

Original poster
JustDontGetItAtAll · 16/08/2017 20:58

They took my details over the phone and I had to sign a basic health & contact details form once when I came to pick DD up but there was nothing to take home with me. Certainly no terms & conditions?

I forgot to point out that this Nursery DID used to have a separate entrance and operate as a Nursery to anyone & everyone. I did work experience there in 1998!

My point, is that I was never told that I needed to be a member, I thought it still operated as a fully fledged business. I feel they should have said that once my trial ends, I would need to continue a membership.

I'd understand if I was able to use any of the services but I can't! So I'm not exactly asking for something for free am I? They are proposing to charge me £120 to wheel through two doors! The door to the Nursery is in the flaming reception! The gym is up a flight of stairs, so they would clearly see me if I tried to enter the actual Gym!

I just begrudge paying £120 for the use of a hallway!

OP posts:
mickeysminnie · 16/08/2017 20:59

I could be wrong, but I think you chanced your arm and got away with it.
How long has your daughter been going? Perhaps they weren't too hot on the 'members only' because they knew they were being taken over?
The new owners can basically do as they please.

Original poster
JustDontGetItAtAll · 16/08/2017 21:00

I'm in a wheelchair for christ's sake and to enter the actual Gym itself, you need a membership card. But you don't to get into the Nursery. Hence my presumption that it was fine for anyone to use?

OP posts:
Nuttynoo · 16/08/2017 21:02

We have a nursery attached to a gym here (not DL), and you have to be a member to use that one too.

Gorgosparta · 16/08/2017 21:03

David lloyd now own it.

They have made clear their conditions of use.

What happened before is irrelevant

ChinkChink · 16/08/2017 21:04

Did you not have to apply to your local authority for the funding before applying to a nursery approved by them?

ThePinkOcelot · 16/08/2017 21:04

I don't understand how you got 15 free hours without filling in or receiving any paperwork?

JaneEyre70 · 16/08/2017 21:05

I would expect to have to be a member to use it, tbh.

sparechange · 16/08/2017 21:07

You abused the trial really. You knew you werent going to join

Oh give over! That's what trials are for! I've worked in gyms before, and no one gave a shiny shit about people signing up for a trial when they had no intention taking out a membership. We used to get people putting down a hotel as an address because they were just in town for a few days and wanted somewhere to work out!

It's a marketing tool, not a social contract!

OP, I can see your frustration... There is a gym near me which has a beautician within it, which you have to be a member to use, and also a physio which anyone can use. The two treatment rooms are next to each other, and they both have their leaflets on the table next to the waiting area so there is no obvious sign that one is for members and one is for everyone, nor does it make any sense

YouRat · 16/08/2017 21:08

OP said be Kind. Why would you assume she's trying her luck at this nursery. She's disabled and unable to use the fascilities she said.
OP. It seems to me there maybe have been a misunderstanding on your end or they hadn't explained well to you the terms and conditions. I know your dd has settled in but she's still young and will settle in quiet quickly to another nursery. I would look elsewhere.

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