I'm starting salaried schools direct in September. It involves school based training and teaching with one day a week at university where I should get a PGCE. For months my offer has been marked as conditional even though I have satisfied all the requirements. The university told me that the school should sort out my DBS. They did and it came back clear. The university have been dripfeeding me information and ignoring my requests for clarification. A few weeks ago they asked me to come in with my documents for them to take copies. I did, they took copies and they said everything was fine and would change it to unconditional. Weeks go on and it still says conditional. I call this morning a bit anxious and explain that I have a holiday booked soon and whether they have all they need. The administrator says they are not happy with the DBS as it only had information on the child lists and they need child and adult lists. They said they contact with the school notifying of this. School is obviously largely closed for the summer. No one contacted me about this problem.
I ask them what they want me to do they said get in touch with school.
I did this and managed to get through to HR who are confused as to what the university's issues are. They advise me to do all the university request so that I can start in a September. I get back in touch with the university who are utterly unhelpful and promise to call me back before the day is out. I've accepted that this isn't happening now as it's nearly the end of the working say. I feel really messed around. They have provided no assurance that I can start in September and have given me no answer as to why they did not raise this with me or school months ago when I emailed. The administrator on the phone sounds like she just doesn't care.
I want to call back to but conscious of being a nuisance.