that I am annoyed at GP receptionist.....

[3easterbunniesandnomore]

Well...I am fuming at with that stupid cow, I must say!
Story is...ms had his school booster jabs appointment....I timed it, so that we wouldn't have a long waiting time...but of course that doesn't matter does it...when they, yet again not on the timed schedule.
They have no toys neither...nothing for Kids...and the few bits we took didn't entertain my ms4 and ys 2 1/2 very long....!
Anyway, at first they were playing quietly, but after 30 minutes they got a bit unsettled and got louder and started running about, which I tried to stop of course....anyway, that stupid cow of receptionist glares at me and tells me to make my Kids sit down quietly (and not in a polite manner neither)...so, I got my Kids told them gruffily to sit down and be quiet and mumbled something along the lines...what do they expect when tehy let ys wait for yonks like this...grr...!
Anyway, I then go huffily up to the recpetionist as we still hadn't been called in, asking when my son was gonna be called in, afterall, his appointment was 20 minutes ago, to which she replied, oh he is going to be called in any minute now...took another 5 minutes from then and in that time my ys, who was being told off, again, for getting up and making a noise then started to scream his head off...I get mega glares from teh receptionists , which really was a bit to much, so, I jsut told them, well, you didn't want them running about and playing, what ya expect...I mean...honestly...talk about child UN friendly....grrr....!Surely their expectations are pretty unrealistic?
IT wasn't even if there was many people waiting ...as all the other Kids had been called in already, and left and there was maybe another 3 people all in all waiting with us!
I am fed up with that surgery anywya, I msut admit...had a GP appointment the other day, at 20 past and didn't get in with him till the full hour...I mean, talk about taking the piss....

i went private as i was sick of the nhs after 2 years of struggling with dd health, you definately get what you pay for we no longer have to wait months for appointments for a start

and its not just her health i am actually getting treatment for problems i have had for nearly 20 years where i have been fobbed of by the nhs

and there is no ringing up for an appointment to say come back in 2 weeks now if we are ill on monday we get seen on monday

oh absolutely excellent for not having to wait, and of course, all investigations and tests are worth their while. Which is good for you, and good for them - undoubtedly. But you are getting equal skill and knowledge was my point.

lol, when I was still a nurse in germany I worked on a "mixed " ward..which in germany means a private/non private one...which means that all staff is paid normal standard wage....but the professor, who is obviously paid private rates by private patients...this is the worst case scenario for a nurse anyway...not because of the pay (coldn't care less about that bit) but teh treatemnt by the private patients who think they own you....and they found it difficult to uderstand that dispite the money they paid they had no more or less rights then all other patienst as in the nursin care they received...they also didn't understand that they played into professors pocket, when they asked for "respite"....i.e. didn't get mobilised teh same way as all our other patients were...which meant extended hospital care...i.e. extra pennies for the proffessor....but no good to their personal health...hohum!
I am sure that it isn't always easy to be a receptionist..you do deal weith all sorts...but please, take i out on those that cause your trouble, thank you very much!
I wouldn't have moaned about the waiting time that time, i,.e asking when we would be finally seen, if they hadn't moaned at me, having my Kids sit down and be quiet...waiting doesn't really bother me, if I get the right treatment...it does bother me when they piss me off about the behaviour of my young Kids, who behave pretty ordinary and normal....

Just wanted to back up VVVQ. When I left uni I worked as a doctor's receptionist for a few months. We got it from all sides. The doctors pressured us to book fewer appointments and never pass calls through to them. The patients blamed us for the lack of appointments, or long waits, and often thought that if we would just let them talk to the doctor the doctor would be happy. It would have been more than my job was worth to pass an irate patient through.

Many patients knew there were emergency appointments and would ask for them. If we booked them and they turned out to not have been an emergency the doctors would tell us off. If we tried to stop this happening by asking the patients what was wrong they told us it was none of our business. Like VVVQ said no one complains to the doctors yet it is the doctors who have most control as to whether they run to time or not. I appreciate some receptionists are bad (as stories here show) but they do have hard jobs.

I think your description of the receptionist as a stupid cow illustrates very nicely what GP receptionists have to endure on a daily basis, though.

Zombie thread

Those of you who feel that GP receptionists have it easy and are out to make your lives miserable should try doing the job. Just a couple of days being put down by demanding and unrealistic patients and GPs who want to be shielded at all times from their demands should be long enough to help you see the other side of the story.

Regardless of circumstances, teach your children to fucking behave.
My three year old will sit and wait, play with toys quietly, or use the toys in the waiting room. He doesn't run around or scream, and believe me, if we were in that waiting room with you, I would have been complaining at hi too.
Your issues with appointment times are separate to feeling like an inadequate parent, because you were acting like one, take it on the chin.

They may have changed their minds by now, given that the thread is ten years old