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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

Doctor's appointment

537 replies

10greenapples · 04/08/2017 12:03

I missed a drs appointment for my dd as I just wasn't going to make it on time. Anyway today I recieved a letter which says if one more appointment is missed she won't be allowed another one for 6 months! We can cancel an appointment but need to give an hours notice. So we will only be seen at the walk in if another is missed which is 8am-11am and a 2 hour wait. Aibu in thinking this seems pretty harsh?!

OP posts:
cowbag1 · 04/08/2017 14:49

So they have no phones abroad?

People like you, with zero respect for the NHS, are a disgrace.

Original poster
10greenapples · 04/08/2017 14:51

Ofcourse they have phone abroad but I doubt my sisters gonna call England from Jamaica, yeh that's really gonna cost a lot, I wouldn't even expect someone to do that for me. Especially how long my surgery keep you on hold.

OP posts:
ilovesooty · 04/08/2017 14:53

If I were the sister I doubt I'd want to shell out money to contact my feckless relative's surgery for her because she couldn't be arsed to take some basic responsibility.

Narp · 04/08/2017 14:53

You sound like a sulky teenager. Take it from someone who has them

PutItOnYourPancake · 04/08/2017 14:54

And there was no-one else you could have quickly Whatsapp'd with the number and a polite request to make the call for you?! Hmm

PastaOfMuppets · 04/08/2017 14:54

OP serious question why did you bother posting this here? You don't think you WBU, and no one is going to change your mind about that as you have excuse after excuse. Did you expect people would feel shocked for you, that you missed an appt for whatever reason, showed no courtesy whatsoever, and got a warning from a surgery that clearly runs a tight ship and doesn't even see patient more than 15 mins late. Why post this and why keep giving more excuses and getting snarky?

Lweji · 04/08/2017 14:56

So they have no phones abroad?

Actually, I think some people are being unduly harsh on the OP. Surely it doesn't make sense to call a sister abroad. Hmm

Sometimes it's just not possible to attend an appointment, or ring the surgery. And it's possible that they wouldn't have accepted a late arrival, although I'd always check anyway and not decide for myself that they wouldn't.

Original poster
10greenapples · 04/08/2017 14:56

I've said a million times I was unreasonable but I am still going to defend myself against rude comments

OP posts:
ilovesooty · 04/08/2017 14:58

Lweji she didn't even bother to contact the surgery later. I think that's the minimum she should have done.

Giraffey1 · 04/08/2017 15:01

Well if they didn't think she needed to be seen why would they give me an appointment?

The receptionists don't usually know the ins and outs of why you want an appointment and aren't medically trained to to tell you an appointment isn't necessary. At least you now know more about hoe the pharmacist can help you, might save you a few journeys in the future.

paddlingwhenIshouldbeworking · 04/08/2017 15:01

Look the point is you should have called as soon as you could, even if the appointment time had passed. You wouldn't do less than that if you had needed to no show a friend or a paid appointment, you shouldn't do that to the NHS.

All the rest is irrelevant.

Topseyt · 04/08/2017 15:02

Your obvious sense of entitlement gives me the impression that you very likely have form for this sort of thing.

Every time someone suggests something you come out with some bullshit excuse as to why it couldn't have been done.

Lweji · 04/08/2017 15:02

Lweji she didn't even bother to contact the surgery later.

I don't think I said she was reasonable...
But I do think some people are being OTT.

Original poster
10greenapples · 04/08/2017 15:04

Ok so surely if appointments are so hard to come by and in such demand would the surgery really want me calling to apologise for missing an appointment when someone else might desperately trying to get through to get an appointment?

OP posts:
Lweji · 04/08/2017 15:05

I don't get the feeling of sense of entitlement. More a series of bad luck and poor choices.
But surely it shouldn't involve calls from abroad, particularly as the appointment was going to be missed anyway, and it wasn't possible to ring one hour in advance.

Floggingmolly · 04/08/2017 15:06

Why were you prattling on about it to your sister who's on holiday in Jamaica instead of using the time to get someone to call the surgery for you?!

abigcupoffuckyou · 04/08/2017 15:07

You could have called yourself using whatsapp, so what is with all the guff about not being able to phone?

Lweji · 04/08/2017 15:09

Calling an hour in advance wouldn't have helped as it doesn't take an hour to get there so I didn't know I was going to be late as didn't know that had happened until I left my house.

ButchyRestingFace · 04/08/2017 15:09

So no I wasn't "wasting it" it clearly states in the letter that it needs to be cancelled an hour in advance so what good would calling after do?

If you'd had the (very) basic manners to call afterwards and explain the circumstances, chances are the surgery would have gone easier on you. Instead, they marked you down as a time waster and you got the letter.

Floggingmolly · 04/08/2017 15:09

Oh come off it!! Your call to tell them you weren't going to keep your appointment could have stopped another person getting through to make an appointment?
You're sounding more and more like a complete fool.

Lweji · 04/08/2017 15:10

Actually, chances are that they'd have sent the letter anyway, as standard procedure. Anyone can call in with an excuse...

But nothing happened at this time, anyway.

AccrualIntentions · 04/08/2017 15:11

Doesn't sound harsh to me at all, a missed appointment is a missed appointment, especially one where you made no attempt to contact the GP surgery before or after. If the circumstances are as exceptional as you claim, it's not a problem as they're unlikely to happen again.

paddlingwhenIshouldbeworking · 04/08/2017 15:12

Yes the surgery would want to hear from you. It's basic bloody courtesy that make's the world go round. They would also then know that weren't likely to do it again, probably not have sent the letter at all, would have been aware of traffic issues (if there were in fact any traffic issues) which may have enlightened them to general issues that day.

Fully expect to see another post from you admonishing the surgery for having no appointments available next time you want to see them.

But whatever hey.

Topseyt · 04/08/2017 15:14

Your last excuse there is as feeble as the rest.

Of course you call to apologise. If you don't then it does confirm the impression that you just couldn't be arsed. If you do call then they will probably not be left thinking that and you probably wouldn't have had the letter.

Jeez, yes. That DOES show a sense of entitlement and bad manners.

Giraffey1 · 04/08/2017 15:18

Ok so surely if appointments are so hard to come by and in such demand would the surgery really want me calling to apologise for missing an appointment when someone else might desperately trying to get through to get an appointment?

Think this is just the tiniest bit ridiculous!

On a more serious note, I think we all need to make better use of our pharmacists - I think they're an under-used resource.