AIBU - cancelled a job

[PutItOnYourPancake]

I am due to move house within the next few weeks and, earlier this month, had booked a "man with a van", all correspondence by message only. Needed to ask him something urgently and sent several messages over 2 days with no response. Tried calling but just rang out, no voicemail. Searched online for any trace of him and could find nothing. Won't go in to details about what I needed to know but I really did need an answer. After 2 days, several messages, an unanswered call with no voicemail and a decent web search to find any other way of contacting him, I sent him a final message to cancel the job as I was genuinely concerned he was no longer trading / available. A couple of hours later, I got a really unpleasant text, wishing me bad fortune etc. He had reasons for being uncontactable (holiday) but I really feel that if text message is the only way of remaining in contact, he should have let me know he would not be available between certain dates and then I would have had no cause for concern. Surely a little bit of customer service is not too much to ask? A simple text saying: I won't be available to answer enquiries between x and y? He has sent me an unpleasant message and obviously has both my current and destination addresses which doesn't make me feel great. I am genuinely sorry he has lost out on the business but - WIBU?

No, so he got your message cancelling the job? But not the others? He could have just said sorry I was uncontactable but I'm still available

A couple of hours later, I got a really unpleasant text, wishing me bad fortune etc

Lol. What did he say? I put a hex on you and your new house.

Ah fuck him. He won't do anything!

It really does depend on the nature of your question- how urgent and important?

I dont think youre reasonable to expect him to inform you that hed be on holiday for a few days in july if youve reserved him in september.

Maybe he had no signal/abroad so when he got back he got deluged with your messages?

I dunno

No YANBU. He should not have been ignoring your messages. Youd tired enough times and enough methods to get hold of him. Okay the blokes entitled yo a holiday, but. Im sure people take their phones on holiday.
What does he think you are his fan club. He won't last long in business if he carries on with that attitude.

Thanks. Good to have some validation that IWNBU. @araiwa it really was quite urgent... - the move is in Aug, first half, and I needed to ask if he could do a collection for me on same day of a large item of furniture which I was going to miss out in buying if I could not sort out collection. Additionally I had other people asking me for time confirmation (end of tenancy clean) and needed to know when he planned to turn up on moving day... I completely agree he's entitled to a holiday and to not respond to business requests when away but doesn't take much to let customers know that you won't be available for a period of time... @VeryButchyRestingFace you are not far off!!