To ask for advice on a new direction?

[HackAttack]

My husband is miserable in the call centre job he's had for years. There is no scope for progression and it's pretty dull work. He hasn't updated education since very good GCSE grades followed by not great A levels.

What can he retrain in relatively cheaply that there is good demand in? He's happy to study but not for a qualification that wont help.

Any advice would be great as he is very unhappy :(

I'd go and get some proper advice from a trained careers advisor.

What sort of areas is he interested in?

Would he eventually like to go to Uni in which case would he be interested in an Access Course or similar?

In the meantime he could find some college courses to study around his current job. This could be in literally any subject, lead to a qualification and won't break the bank. In the past just for pure interest and to keep up my skills I've done painting/decorating, languages - required to maintain my skill in a language I was trying to brush up for work.

He needs to do some proper ground research: what does what he want to do? What does it entail? What are his skills? Could he work around it whilst training, what is your local area like etc etc.

Your OP is unspecific and I'm sure neither of you want him to end up 4 years down the line having just drifted with no real sense of perspective or plan.

Is that easy to access?

What does he do in the call centre?
Ge could do quals in accounts or hr?

Didn't people used to say that plumbing was always very much in demand? I'd imagine getting a trade would be a good move given that post-Brexit there will be fewer economic migrants from elsewhere in Europe able to come and do that sort of work here, so more opportunities.

Do you need qualifications for HR? That wouldn't be a bad move

There are professional qualifications for HR. Check out your local college for evening courses.

Sorry not to be specific, he has been in call centre work since leaving school nearly twenty years ago and now totally lost as what he wants to do. He doesn't want to go to uni but would to college/part time training.

I work in a professional but specific career so I'm a but useless outside of my area.

What's the industry?

Banks prefer call centre staff for a lot of risk remediation stuff and case handling. He could do that for a year and move into a really prestigious management position.

He's in electrics/gas

Ok so he could get a case handling job at a bank if he wants. Look for case manager/handler roles that mention risk, collections, or remediation. A year or two as a case manager/handler and he could quickly move into a professional risk management role.

Thank you that's a great idea :)

He must have pretty good people skills. Any type of sales might suit him.