I'm currently on maternity leave and I am planning my sons christening for September. My bosses own a number of hotels and restaurants and I decided to have my sons christening party in one of their hotels as it was very close to the church and I love the venue. I spoke to my boss around 8 weeks ago and explained what I wanted, basically drinks and canapés and a big cheese board, with money to go behind the bar also. So nothing too complicated. All was fine and he said he'd send a quote over.
I waited about 6 weeks and heard nothing, so texted him and asked about the quote, heard nothing back.
So last Monday I phoned the hotel and asked to speak to the manager or whoever was in charge of my booking as I needed my quote and to check my booking still was actually standing. Manager wasn't in but I was assured I would be contacted asap. Heard nothing.
So on Friday I went to the venue myself to ask what was going on. I was told 'why are you getting stressy (!) you're booked in the diary'. The assistant manager then sat down with me and asked for alllll the details of what I wanted again, do obviously nothing was put on file. I wasn't even offered a drink or anything whilst I was there. She said then I would be contacted in the week.
Yesterday morning my boss (who I originally organised it with) texted me and said sorry for the delay I'll send over christening details today.
A day and a half later I still haven't received anything.
This is a very exclusive, 'naice' hotel and I'm really annoyed at being treated like this. I am a employee of the company but I work at a completely different venue and I'm not getting a discount or anything like that. I'll probably be spending at least £1k by the end of it.
Would I be unreasonable if I just cancelled and say thanks but no thanks, and go to the tapas restaurant down the road which will probably be half the price and twice as fun?
I just had my heart set on this hotel as it's beautiful and literally on the doorstep of the church.