eBay items - what's reasonable?

[NosyJosey]

So I'm not sure if this is be best place to ask this question, but let's give it a try.

I have just taken delivery of a second hand jumperoo from eBay. Other than having to change the batteries it is in full working order. I paid £50. However it was crusty dirty. I've spend 2 hours on and off dismantling it fully to remove all the cack. The dead batteries were also left in and had started to leak.

I feel like I bought if for a reasonable price including delivery, but expected it to be clean and cared for for that price. If I ask to return it I will have to pay postage (and why should I now I've scrubbed it), so what is reasonable? I can leave honest feedback, but feel I should email the seller first about it... But what do I say? 'I'm keeping your filthy toy'. It just sounds rude and pointless if I'm not going to try to send it back...

What's reasonable to do people?!

How was it described
I would likely say not as described. If they ask for return postage open a case with eBay and you should get a return label

Definitely open a case. With the Buyers' Guarantee thing eBay do, you shouldn't have any problems getting a refund or not paying for the return postage.

Cheeky alert - Oh and I have a jumperoo for sale too! As new and all in original box etc.
(My son was in it for literally 12 minutes in all and I have OCD, so it is immaculate!)

I ebay a lot. Of it doesn't match description ebay will refund no quibble. However I've also had complaints of my stuff that I felt has been clean but others have said was dirty so check yourself whether you're a being reasonable or not (although it sounds like you are)

Pressed send before I meant to then!

My advice - now that's it's clean pop your little in it and see if s/he likes it first. According to the internet, every child loves it, but mine just couldn't abide it at all, and it's a lot of money to spend if they hate it!

I wouldn't pay 50 for it. They go for about 20 on selling sites and in actual good condition. I'd send an email and say it wasn't as described

Mucky much?

All the collection ones around here go £40+ and this was posted for just under £50. I've been aware for quite a while that they go cheaper in other areas, I just don't think they come up very often around here.

Lo just had five in it and he loves it.

So in hindsight I should have left it honking and sent it back. Noted. Now it's the cleanest thing in my house, son loves it, and I have difficulties getting something this big to the post office, do I just suck it up and learn from it?

I'd email the seller and say it was manky and you've had to spend a considerable amount of time cleaning it

Oh Lordy, that's revolting. Truly unacceptable.
In hindsight, you shouldn't have cleaned, just returned.
Email seller, explaining what occurred and see what they say. I'd definitely leave negative feedback, though.
And don't lug things to the PO - get a courier (myHermes, ParcelForce etc) to collect.

That's disgusting. Not much you can do now you've cleaned it and want to keep it, but I'd have to send the seller a message telling them selling and sending something in that condition is revolting.

Use Parcel2Go. it is collected from your door and cheap.

Or Parcel Monkey, same thing.

You could message the seller and tell them you were really unhappy with the condition the item arrived in, and it was really dirty, and you've had to spend considerable time cleaning the item to make it usable. You could mention that you don't think it was accurately described, and then either leave it in their court to possibly offer you a partial refund for the time/effort to clean, or if you feel a bit braver than i would, you could actually ask them for a small partial refund for the effort you've had to put in to cleaning it to make it usable.

I had to clean 2 absolutely FILTHY playstation controllers i got a month back, i genuinely had to use almost a full 30 pack of antibacterial surface wipes, they were covered in thick brown muck, especially where the 2 halves of the controller shell fit together round the electric component core. It was honestly as if they had the gaps grouted in grime. I have OCD so i had to clean them before i could test them as i had no way to know if the seller washes their hands after the loo or not and if they used them with dirty hands so had to get all the crap off them first before taking them in to my clean bedroom where my console is. Took me 45 minutes to clean them, only to find both of them were faulty. It was grim, it has honestly made me wonder what goes through the minds of sellers who sell things so dirty, aren't they embarrassed?

Was it just underneath the sticking up bits that was dirty? I own a jumparoo and didn't even know they came off. They're pretty tricky to get off (just tried). Possible the seller just didn't realise? Were the visible bits clean? The fabric?

I would message the seller and ask for a partial refund.