AIBU or is she?

[PonyPals]

Trying to summarise as easily as possible.
Been looking at purchasing a holiday package and found a couple online. Walking past a travel agent I decided to pop in and ask if they had any sales for the destination I needed.
I walked in and explained that all I'm after is info on any sales for my destination but the woman started asking me lots of contact details, questions etc.
My request was said again but ignored and out of politeness I answered her questions.
She went on to say that they certainly can do an amazing deal and she will email me through some options.
I was in there for 5 min max.
4 days later I received 2 quotes. They were super expensive and really not what we needed.
I emailed her back and said we have found a great deal and thanks for all your help but we will purchase that deal. I was polite. And then I received this email back from her.
It seems polite but it is making me feel uncomfortable and pressured!
Should I email anything back or just ignore?

'Hi Pushy Saleswoman,

Thanks for your email, I will be making other arrangements for the holiday.

I always think that feedback is useful so just wanted to say that whilst I appreciate that this is how you get paid and obviously you feel under pressure to make the sale, I found that you passed that feeling of being under pressure to me which is not how I want to feel when I book a holiday. I wanted to let you know this so that you can be aware in future when dealing with customers, I wish you well in the future.'

She's unreasonable. Either reply telling her you find her email inappropriate, or block her totally. Either way, she should understand that not every enquiry will lead to a sale, especially when you don't listen to the customer. You owe her nothing.

Agree with araiwa. Can't believe you've even given this enough thought to post on mumsnet about it.

Why don't people have any resilience to the little things in life these days?

Just send back some of these
😂😂😂😂😂😂😂
Then mark her emails as spam.

Rosie

Can't believe you posted that.

Send it back to her, cc in there head office.

It needs reporting because a vulnerable person or elderly couple could be taken in with her story. It isn't acceptable.

Pretty parr for the course with some agents. She's really unprofessional though in basically saying she needs work, desperate. And trying a bit of manipulation too. Bur again that's any agents, estate or travel.

Desperation disguised in words like that is a major turn off. Forget about it.

She is does not seem to have great attention to detail as I told her it was an all inclusive package

@dailyshite I love your response and will use it!

She's being unreasonable, however she is pointing out that her time is her earning potential, by going in with no intention of buying from her you are losing her potential income.

That is so unprofessional. Just send back SORRY ABOUT IT.
Moaning about spending time on something when you asked her specifically not too and giving you the wrong information anyways...

My Mum's a travel agent and will admit it's frustrating when people spend a lot of time with her (sometimes hours!) putting together a holiday only to flip open an ipad and book it marginally cheaper elsewhere infront of her but she would NEVER say so and certainly wouldn't chase them up. If she can't match it she can't. She does get a huge amount of repeat business though, and customers who will ONLY book a holiday though her. She's wise enough to know that they might not book this time but, they'll remember how helpful she was last time and come back. That said, she's about to quit because her manager gives her grief for spending time with "time wasters", or helping customers with things that don't benefit her e.g. visas (despite her booking more people than anyone else on the team!)

Ignore ignore ignore. It's a shame that that's how they are paid, but that's how it is. And she's been daft costing herself (possibly) future bookings from you.