DP is terminally ill and had a hospice appointment today (so was stressed already) I decided to go into the vodafone store in town to upgrade my phone!
We put an hour ticket on the phone, queued for ten minutes and sat down. I explained to the girl that we didnt have long and she said it would take 20 minutes to upgrade my phone!
Two and a half hours later i had had enough and walked out. I had to walk back to the car once and then DP did the second time. The young girl took ages to download the contract and then couldnt transfer the contracts from my old phone to my new one!
She thought she had and they hadnt transferred, at that point i went to the managaress and told her i wanted to cancel my upgrade.
The young girl assured me my contacts would go back on my phone. By this point I had barely any battery left so couldnt check till i got to the car.
About 1/3 of my contacts have been saved to one name on my phone and i dont know who's number is whos!
Ive been told we have to make a 50 mile round trip to the store again tomorrow to sort it out! I dont drive so DP has to take me again! 
AIBU to be really pissed off with vodafone at the moment!!!!!