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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Glass in 2 year old meal

29 replies

Chrismino · 13/06/2017 19:22

Went out for a meal and half way through my husband found a piece of glass about the size of if you put your thumb and finger together, hidden in my 2 year old mash I complained and they apologised and I got my money back for the meal I did let them know I was horrified and disgusted. and asked what they were going to do to make sure it Doesn't happen again and they explained. My husband thinks I was a bit over top and it's just one of those things, he didn't swallow it and he's fine, but I still feel sick about it thinking he could of eaten it and now I'm panicking what if he already ate some? My 4 year old also had the same meal so I'm worried it was also hidden in hers which she ate most of it. I'll be checking on them every 10 mins tonight. I'm not going to complain again or shame them on social media but I still feel sick about it, AIBU?

OP posts:
JadeT2 · 14/06/2017 00:18

You definitely need to report. I've worked in restaurants for a long time, glass has absolutely no place in the kitchen. Of glass breaks at mine everything within a 2 metre radius is discarded (disposing of ice is the worst). Incidents are also logged and sent to an independent investigator in my brand. I would certainly not have charged any of your family for your meals if you'd found glass in a child's dish, I would have been horrified.

Unfortunately sometimes accidents can happen but if they're knowingly keeping glass anywhere near food then something needs to be done.

NanooCov · 14/06/2017 17:55

Baffled at people saying glass doesn't belong in a kitchen / glass shouldn't be anywhere near where food is served. Had a lovely lunch out today and starter of chilled courgette and basil soup served in glass bowl and dessert served in glass dish. Unless someone figures out how to get food into the serving receptacle by teleportation I'm not sure how you avoid glass in a kitchen. Anyway, hope you've managed to get it off your mind OP and it hasn't put you off mash forever.

TheMysteriousJackelope · 14/06/2017 18:00

Nanoo There are plenty of alternatives to glass in a kitchen, stainless steel, aluminium, and plastic being three. Food tends to be served on glass or china dishes and bowls, but it's pretty obvious when these are broken so customers are unlikely to end up with glass in their meals.

OP this is a safety concern and it needs following up on. They should investigate and come up with a preventive action. If environmental health aren't concerned try HSE. I'm not sure if the restaurant would need to log it as a 'near miss' as I'm not in the UK so not familiar with your safety laws.

Chrismino · 14/06/2017 18:54

Thanks, I reported it so hopefully it won't happen again.

OP posts:
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