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To expect my GPs to realise that my tablets will not last a whole month?

27 replies

listsandbudgets · 12/06/2017 20:21

Except perhaps in February.

I'm on a repeat prescription and every single time I have to chase my GP to reissue it to my chemist (who apparently send them reminders a week before I'm due to run out).

I get 56 tablets a month and take 2 a day - simple maths they last 28 days so I need 13 prescriptions a year but the receptionist told me thsi morning that their computer will only issue it on the 16th of each month regardless of length of month or the fact that I only get 4 weeks worth at a time. Everytime she makes me talk to a GP in order to override the computer - this has been going on over a year now.

Last time I missed a couple of doses I was in hospital for a week - the prescription is CONSIDERABLY cheaper than the impact of not taking it....

OP posts:
Spurtle · 12/06/2017 20:31

I think you need to write and complain.

bigbluebus · 12/06/2017 20:31

Send a complaint to the Practice Manager explaining the facts and pointing out how much of everyone's time/money this is wasting every time you can't get a repeat prescription.

Mehfruittea · 12/06/2017 20:36

Ask for your prescription quantity to be changed to 62 per calendar month, issued on 16th. I have a similar problem! Grin

AndNoneForGretchenWieners · 12/06/2017 20:41

I had the same issue with my GP as he was prescribing 100 tablets when I take 6-8 per day. I went in to see him after getting shirty passive aggressive notes stapled to my repeat prescription about ordering too frequently - he now prescribes me 224 and that lasts the whole month so I don't have to ration them.

TheClacksAreDown · 12/06/2017 20:48

Frustrating. I know GPs have so much on But Basic maths appears to get lost sometimes. It took me several minutes to convince a Locum gp that if 2x200 strength tablets was not enough to control the problem, "upping" the dosage to 400 strength but only prescribe me one tablet was not going to assist.

youarenotkiddingme · 12/06/2017 21:06

I agree a clearly stating how the maths doesn't add up and the consequences of that with a solution of 62 a month should clear it up easily.

nightswimming1 · 12/06/2017 21:08

When I had various problems with my repeat prescriptions I made an appointment and explained it in person to my GP. There has never been an error since. Why not actually go instead of suffering with the admin staff? They do their best but can't sort much out to be fair.

namechangingagainagain · 12/06/2017 21:12

most medication come in standard packets of 28/56/224 tablets or occasionally 30/60/90. (or 63 for a combined pill for example).

Most GP's will do a prescription for the number in a packet. This makes it easier for a pharmacist/ dispenser as they then hand over a full packet in one go. to give out 31 each time you would be constantly splitting packets which is a pain.

Saying this most Gp's dont mind people ordering 4 wkly and if you felt strongly I guess wouldnt mind doing 31 in a packet rather than 28.

Redsippycup · 12/06/2017 21:12

I have 2 medications. One i get 28days of, one i get 38(?!) days of. It drives me nuts as they are constantly out of sync with each other and i often don't realise i'm nearly out of one as i have so many of the other.

namechangingagainagain · 12/06/2017 21:14

sorry I meant 31 on each prescription.... but I hope you get my drift

Hulder · 12/06/2017 21:17

Computer is perfectly capable of issuing scripts for 4 weeks not 1 month so you can re-order whenever you are getting short. Computers are clever like that.

Speak to GP not prescription clerk. Get them to do scripts for 28 days not 1 month.

If only I knew how to get them in sync - none of mine are and just have to live with it.

SignoraStronza · 12/06/2017 21:21

Seriously?! I'd say that the staff at your surgery need some serious training. It is usually possible to override any messages asking if you're sure you want to issue a prescription early and, if necessary, put a note in the system to the signer explaining why you've done so. Basic mathematics and discretion needed here. I cannot see how on earth the GP would be happy to be bothered by something like this. Perhaps mention it to the practice manager.

Joannabelle123 · 13/06/2017 07:45

Similar experience here op. My DS is on a calorie high formula and has been since birth (3lb 9oz) the receptionist at our surgery does not get that he is now bigger therefore drinks more.

Thus was our convo (face to face) after I handed her the repeat prescription request.

Her: this is supposed to last a month
Me: yeah it's not any more the little chunk!
Her: but it's supposed to...
Me: can you not do the prescription then?
Her: no sorry
Me: OK I need an appointment to see the gp then please
Her: who's it for and what's it regarding?

LoveMyLittleSuperhero · 13/06/2017 07:51

I have only just managed to get similar sorted myself. I take three tablets a day (prescribed by a specialist) the surgery would only give me 28 at a time and kept saying they should last me 2 weeks, at some points refusing to reissue early. It took 4 GP appointments, 2 letters and an email from my specialist and 3 phone calls from his receptionist to get the right amount set up on my repeat. Hmm

Crumbs1 · 13/06/2017 07:56

Why not just talk to the practice?

Sirzy · 13/06/2017 08:00

There does seem to be a great lacking of logic at some Gps about medicine prescribing.

Ds got a 28 day supply of a medicine, two tablets a day no problem. The consultant upped it to 2 tablets twice a day but it took me months to get the GP to double to amount prescribed meaning I was having to order every 2 weeks!

I have finally just about managed to get all of his medicines sorted enough I only have to do one order most months. He is about to start a new one though which may muck it up!

MargaretCavendish · 13/06/2017 08:01

Ooh, I remember my GP receptionist getting arsey with me about exactly this with my contraceptive pill (came in packets of 21 (with seven pill-free days within each packet), went to get another prescription after six packets and got told off because it wasn't yet six months. What did she think I'd been doing, selling a handful of them on a street corner?!

YellowLawn · 13/06/2017 08:08

according to my chemist, a 'medicine month' is 28 days.
which would be fine if you were able to get the new prescription when needed.
but why?

OhTheRoses · 13/06/2017 08:15

What happens at myvoractice is that the admin staff print the prescriptions and don't give the accompanying request to the gp. I now personally take in the request and personally collect three days later. Dd has a lot of meds and so do I. This waster less time.

I find it bizarre thatbtheybare so busy yet ty day prescribe. An old fashioned prescription with repeat three times would be worth it's weight in gold.

shinynewusername · 13/06/2017 08:19

Lots of practices now have trained pharmacists working in them so anyone with problems like this can ask to speak to the pharmacist. If there isn't a pharmacist and the pharmacy admin team won't help, I'd ask to speak to a practice manager. Of course, practices need safe systems to make sure patients aren't accidentally over-using drugs (I'm a GP), but it is nuts to have problems like this every month - it creates loads of extra work for the practice, as well as being a PITA for patients.

endofthelinefinally · 13/06/2017 08:30

I have this problem too.
My last prescription was the worst though. 18 days worth, (to last a month) which I thought was a bit random.
I am on long term medication and have been for over a year. Every month there is an issue.
I see my consultant every 4 months and she always writes me a hospital script as back up. She says all her patients have the same problems.
It ought to be simple to fix but I think the problem is with clerical staff printing the scripts and GPs not updating the repeat templates correctly.

endofthelinefinally · 13/06/2017 08:34

Usually I check before leaving the pharmacy but DH collected the last lot so I didnt realise until he brought it home.
I have to try and get it sorted today.
It would be dangerous for me to run out of medication so this doesnt help my stress levels.

Sirzy · 13/06/2017 08:40

I refuse to let ds prescriptions be sent directly to the pharmacist- until they stop messing things up I would rather be able to spot the error at that point than after it has been issued

LRDtheFeministDragon · 13/06/2017 08:56

Logic does sometimes go out of the window. I remember having to explain to a female GP that, although the average menstrual cycle may be 28 days, mine was not ... and that this, furthermore, meant that 14 days wasn't halfway through.

listsandbudgets · 13/06/2017 10:17

Thanks all for responding.

Yes the GP does get irrate about me having to talk to them EVERY TIME but still they won't do anything about it.

I will try the practise manager. Its a huge waste of time for all involved. Running out is not really an option - well it is but the results are not very nice - last time I had to be scooped out of a puddle in pouring rain by some kind passersby then transported to hospital by ambulance for a 6 day stay. I was actually on way to chemist to pick up yet again delayed prescription!! I do think it would have been cheaper to prescribe in time really.

Anyway off to fetch this one shortly - I've got enough for tonight at the moment and that's it

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