Just come home from a four day stay away. Rented a cottage through an airbnb type site. In addition to the inflated half term fee there was a cleaning and service fee of 80 pounds. We were out all day and cooked in the kitchen once and cleaned up after ourself as in our own home. Upon leaving I hoovered, wiped down the kitchen and bathroom, ( put bleach in tho loo) made the beds and gathered all the used towels into a laundry basket. I plumped cushions and folded the sofa throws. Bin emptied, recycling sorted and put out. Loaded the dish washer and switched it on but it was not finished by the time we had to vacate at 10am so we left it running. Also checked the communal space at the back of the house for missed doggy do every day ( but we watched the dogs like hawks anyway so not really possible).
We gave the cottage a five star review as despite a few niggles it was pretty good overall.
The owner has given us a 4 out of 5 star rating as guests for cleanliness. That's on my guest profile and I'm now a bit annoyed.
So bearing in mind I woke up early to ensure the place was left clean and tidy and a fee of 80 pounds is taken to include a clean before the next guests arrived, what was I supposed to do to get a 5 out of 5 star rating on my profile.
Would it be unreasonable to e mail the owners and ask, only I know I'll come across a bit disgruntled.
Wish I had now mentioned in my review how crap the lack of a back garden in a supposed dog friendly cottage is. 