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to want dentist to stop trying to upsell!

61 replies

VelvetSpoon · 29/05/2017 09:30

Hoping upsell is the right phrase!

I have reasonable teeth for my age (mid 40s). The top set are reasonably straight, bottom set less so. Only 1 filling. Never had a brace so they've never been straightened. They are average teeth, so nothing like a set of Towie veneered gleaming white gnashers.

I'm an NHS patient at my dentist. I go for a check up every 12 months. Each time they tell me I need a hygiene treatment which they charge £70 plus the basic bottom rate NHS fee.

This was enough (I have refused the hygiene treatment once when i couldn't afford it but they were really funny with me) but the last couple of times they're now promoting braces with leaflets handed to you, asking you if you're interested etc.

At my most recent appt, i was asked again. Said I'm not interested, joked I was too old for braces. Response was Oh lots of our patients are in their 50s...so did i want to think about it, it was ONLY £3k (!). I said I couldn't afford that. To which the response was we'll do you a payment plan Hmm.

I then got a hard sell about how my teeth were overcrowded and will decay because I can't clean them properly...although a brace won't make any difference unless i have teeth out which isn't included in the £3k! And my teeth aren't level, and this will be more obvious when they're straight, dentist points this out and tells me then I'd need veneers as well or they'll look wrong!

Thankfully that was the end of appt so i could leave. But i have to go back for a filling in 2 weeks and am already dreading a repeat of the whole convo!

Why have they got to sell me stuff? I don't have £3k for teeth, let alone what this would actually cost with veneers etc!

OP posts:
Bellabooboo · 29/05/2017 23:48

A dentist on NHS won't have the time to be as thorough as a private hygienist because he'll have another 30 odd patients to see that day. Not right, but that's how it is.

Bellabooboo · 29/05/2017 23:49

Yes mackeraloffact I echo that!

previouslyanumber · 29/05/2017 23:58

I have a private dentist which I chose very carefully. When I signed up I completed a form with tick boxes for what I was interested in. I indicated that I wanted dental work, no Invisalign crap, no bleaching, and no botox treatments.

I had treatment which was spread over far too many appointments and I skipped the final one which was to go back for a check after it had been done, I have other things to do with my life.

I have been bombarded with e.mails, texts and phone calls for follow ups, offers of Botox and reminders that they still exist. On top of that they cancelled the hygiene appointment I had booked so that the hygienist could go on holiday,

My previous dentist managed to do the treatments with far less appointments and never pestered me to keep going back.

I am looking for a new dentist. I don't care how good this one is, I can't be doing with the harassment.

GladAllOver · 30/05/2017 10:05

Never buy those things from the dentist. They are far cheaper on line.

Bellabooboo · 30/05/2017 11:12

I disagree gladallover. Never buy peroxide for your teeth you don't know what you are getting or if it's suitable for your teeth. In my youth I bought whitening strips online and they burnt my fingers imagine what they were doing to my teeth. never buy a brace online the only way they will work are if they are designed for you and have been professionally designed. Just don't buy them at all. Just say no.

GladAllOver · 30/05/2017 18:04

Did I mention peroxide? Or braces?

Bellabooboo · 30/05/2017 19:50

What else would you be buying on the internet rather than from a dentist?

GladAllOver · 31/05/2017 13:44

Electric toothbrush, interdental brushes. The items mentioned above that I was referring to by "these things".

amicissimma · 31/05/2017 14:04

This reply has been deleted

Message withdrawn at poster's request.

Aeroflotgirl · 31/05/2017 15:44

Electric toothbrush. I bought mine from Amazon, not from the dentist as its far cheaper. The only thing our dentist does is keep recommending the hygenist, which I decline. Its a private practise, not corporate, so we see the same dentist each time.

user1493759849 · 31/05/2017 16:00

I'm gonna put it out there; I fucking hate dentists!

They ruined the teeth of many people in the 70's by drilling and filling teeth that were absolutely fine, (to make money!) and now bitch about how our generation don't have fab teeth!

My teeth are 'mehhh' not awful, not great, and every fucking time I went with my daughters (now grown and left home), my dentist had a bitchfest about my teeth. 'You've got lovely teeth' he said to them 'not like yer mother's; your mother's are a fright!' Yeah well they wouldn't be if it hadn't been for you bastards! Angry

In addition, my older daughter went a few months back for 2 white fillings, and was charged £175, and nobody told her before; she thought it was going to be the usual 'band 2' treatment. (Almost £60.)

Also I have to pay £60 for my band 2 treatment, and I have had a couple of occasions where a bit of filling has come out (of a different tooth) a month later, and it's another £60 (almost!) Two minutes work! Almost £60.00.

I swear that my teeth would have been in much better condition, if I had never gone to a sodding dentist! Angry

And yeah they DO try and upsell. Many of them have little interest in the health of your teeth; they just wanna make money.

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