Bringing your (badly behaved) children to beauty salon?

[lakehouse]

Escaped the madness for some relaxation in my local beauty salon today. My appointment was for 90mins in total. After 30mins a mother arrived with two children (circa 4 and 6). She explained she was 20mins late, without ringing, as her husband had gone to do his hobby and decided not to look after the children. As she was so late and had the children with her the therapist, who was lovely, offered to swap her appointment from a parrafin wax to a shorter pedicure. The mother decided no, she wanted to continue as booked.

From that moment the salon atmosphere was ruined. The two girls were allowed to run about screaming totally unchecked by their mother. They fought with each other, cried, took items in the salon and scraped them on the floor.

It was ruining my experience so I asked my therapist to intervene which she was scared to do as apparently the woman is mean! Eventually she asked the other therapist to deal with it and she had a word in a really nice way. The mother did nothing about it. It was so bad I cut my appointment short and left.

It's left me thinking, who does that? Who thinks their right to a pedicure trumps everyone else's right to have a peaceful experience? AIBU to think she shouldn't have come or she should have controlled her children?

Entitled arseholes, that's who.

I thought children were banned from salons due to the chemicals etc. None under 12 allowed at my local beauty salon .

Personally I wouldn't go back and I would tell the salon why

I sometimes need to take my ds with me for an appointment, however he sits at reception and reads quietly . Even if he starts talking across the salon I tell him shhh . He does get a reward afterwards mind you

The therapist was far far too nice. She should hsvd insisted that she book another appointment with her being 20 minutes late.

The mother is an entitled selfish arse hole who seemingly has no interest in
disciplining her kids
However some would technically the kids were just pissing about. As kids do. I suppose. They were probably bored to tears.
I don't think any kid would sit with their fingers on their lips for hours while their mother is pampered.
The bottom line is not the kids behavior. Its the fact that a salon is not a playground, but kids'll be kids.

I would request a discount off your next appointment. . .

I take my DD with me when I get my nails done sometimes, but she is as good as gold and just sits quietly reading or on her DS. However, I would never have taken my DS when he was small - it would've been utter carnage!

YANBU.

The salon should've been more firm with her if she wasn't going to do anything about it.
They valued her as a customer over you

Why did you not personally say something yourself?

The woman could have then been told by the salon to sort it out, she could have got the huff and left

The salon needed. YOU to say something as otherwise they get a crappy trip advisor or something

Sounds like an obnoxious person has obnoxious children, which is hardly surprising.

The children can grow out of it though (hopefully.)

Yanbu, I'd be pissed off too.

I agree that it is totally inappropriate for children to be at the saloon, but the beautician should have insisted on re-scheduling the appointment, not least as it makes good business sense to keep a calm atmosphere.

Yanbu. Children don't belong in beauty salons.

Yanbu, she should have rescheduled.
People go to a salon for relaxation and me time. Salons are not child friendly from safety point of view.
Dsil brings dn for "mummy and me" manicures at her friends salon but she's sitting beside her and supervising her closely.

The salon should have policies and training in place to deal with this. I'd let them know you felt badly let down and find a different salon.

The salon manager should have intervened and asked the woman to either control her children or take them away.

Poor customer service.

Yanbu, I had a 6 hours hair appt last week and the salon said I could bring my 11 month old!? What kind of new hell are they trying to encourage they did offer a private room, though I'm not sure if the room is mandatory.

You should have said that it had ruined your "me" time and that you were therefore not paying.

I'm glad i haven't lost touch with reality and this isn't the new norm. Thank you to you considerate mothers who leave the children behind or make sure they are unobtrusive! Why I didn't say something myself is that confrontation, as it surely would have been with someone who behaved like that in the first place, would have spoiled my day more. Hopefully she's a one off!

I felt the manager was MIA in the whole thing. The girls were lovely and scared to say much but the manager was nowhere to be seen.