Any advice to help with this please? Have a friend that has gone to rent a room and has paid 500 pounds as a deposit. She believed it was a deposit for the property [as in one that would be secured the Deposit Protection Scheme], however, it transpires it's a "holding deposit" She has since been refused the property due to having a zero hours contract [which she says she was honest about as she stated she was working seasonally]. The form says the deposit [not holding deposit] would be returnable if the landlord chose not to proceed, however, it also goes on to say "he/she will forfeit all money if the reference is not acceptable"... It feels dodgy as hell to me. Any advice as to getting the 500 pounds back, thank you in advance.
I've NCed as I posted this elsewhere (Hi HM!).