I commute to work by train. It's a tiny line, one carriage. Almost every day between 3-5 women get on. They're VERY loud.
Over the weeks and months of listening to them I have established where they work, what their jobs are etc. They work in the NHS in patient-facing roles.
My issue is that a lot of their conversation is openly racist, homophobic and generally offensive. They also complain about their workplace and in particular their supervisor who they refer to by name.
I wish that I could confront them but I have anxiety and don't feel I can. I've only got the confidence to use public transport in the last 6 months or so. I have seen others in the carriage look upset.
I also work in the NHS in a different role that isn't patient-facing (laboratories).
Now, if they were saying anything patient-identifiable I would be very confident in speaking with my own supervisor etc about addressing this as it's clearly in breach of the NHS code of conduct. I am just not sure about this- they're not in uniform and are private citizens on their journey to work, but I certainly wouldn't want my mixed-race family members to be looked after by them.
I was thinking of writing to the head of their unit not in my NHS role but as a "concerned citizen" highlighting what I've heard and asking for some sort of diversity training, in the hope that they'd be spoken to and would think twice about speaking like this in public. Would this be unreasonable?
To make it clear, you wouldn't have to listen to them for months to figure out their workplace info- an example of the sort of thing I've heard is "I'll be half-asleep through clinic this morning, those fucking p and their screaming baby kept me up all night"