Neighbours TV on too loud? What to do?

[MusicTooLoud]

Quick synopsis. Live in a council flat. Have health issues so am home most of the day. Have been here for a few years, have one teenager.

Over the last week I noticed radio/TV and boom-boom sounds coming from downstairs neighbour (a couple in all day).

I asked her about it today and she said it was from a new Dolby Surround TV thing they'd bought. She said she would try and move the speakers, turn down the bass, etc.

However, I can still hear it all day and evening - the muffled voices from the TV and radio. Even with classical music on all the time I hear this as well as boom-boom sounds (like a computer game being played).

I should say I have very sensitive hearing because of my health condition. I know this noise is really going to drive me nuts, to the point where I'll have to move. Where to I have no idea, no money, and so forth, but its the one thing thats important for my mental and physical health.

I don't mind occasional noise of everyday life, or parties, but since they have the TV on all day every day this is gonna really effect me.

I am waiting for the Housing Officer to get back to me, but I don't think she'll be able to do much, if anything. Its not like the neighbours have got loud music blaring on all night.

I feel upset and confused about it, and really don't know whats gonna happen.

Any thoughts? Advice?

PJ80 - you're a genius! I've been there with noisy neighbours more than once. I completely sympathise.

My current neighbour makes noise but because it's not constant I find I can deal with it and only register it at a certain level while the really noisy ones had me on edge waiting for it.

Bass music is like a trigger for me. My current neighbour running up the stairs or having his music on loud for an hour once every 3 months or having friends round once in a while is fine. I think it is fine now as he's reasonable (would turn things down if I ask and apologise) so I feel more able to give and take a bit.