Sorry, but that's bullshit of the highest order. Since when was buying a service an issue? Your argument could apply to all manner of things:
- hairdressing
- dressmaking/tailoring
- nails & beauty services
- personal stylist
Nothing wrong with having a pride in your appearance, and indeed many jobs do require a degree of smartness. If someone wants to hang out in creased clothes then that's their choice, but it's not mine.
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Nope. I can't do my own hair or tailor a suit, so I'm quite happy to pay others to do it and, crucially, to pay them well for this service. Expecting someone else to do things you can do perfectly easily yourself, or to pay them next to nothing for doing it, defines entitlement. Judging those who can't afford to have others do the ironing for them, or whose ironing isn't up to scratch, is snobbishness.
'Nothing wrong with having pride in your appearance', is fine but ironing isn't the sine qua non of good appearance and, as lots of people have said above, you don't need to iron to avoid creased clothes.
What's more, if I'm paying for a service I don't care how 'smart' the service provider looks. Many jobs that oblige you to look 'smart' don't actually require a smart appearance for them to be done well - it's just branding, put in place to make something of poor value look appealing. There's a reason why estate agents, flight attendants and politicians look the way they do, you know?
I'm a commercial photographer, I spend my life shooting flawlessly skinned teenagers (dressed to look in their 30's), caked in makeup and false nails, styled to within an inch of their lives. (Don't even mention Photoshop). Anyone who thinks they require these services on a regular basis to look good is a mug. Real beauty and smartness shine from within and no amount of ironing can give it to you.