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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To expect a tv to last more than two years?

18 replies

harderandharder2breathe · 01/05/2017 14:16

I have a Toshiba combination tv/DVD player, less than 3 years old (bought new in September 2014) The DVD part packed up in January which I wasn't too bothered about because I have a separate DVD player as well. But today the tv is just dead. I was watching it with no issues yesterday, today it's dead. I'm really annoyed as I can't afford to replace it, but I don't have any of the proof of purchase etc as I've moved since I bought it and lost things.

AIBU to expect a tv to last longer than this?

OP posts:
Asmoto · 01/05/2017 14:19

YANBU - I would expect a TV to last at least five years.

Asmoto · 01/05/2017 14:21

... is it powering on at all? If it's completely dead, have you tried changing the fuse in the plug?

Hauntedbytheghostofyou · 01/05/2017 14:24

I kind of feel most things are build to last two years sadly. That's why you generally only get a one year warranty.

harderandharder2breathe · 01/05/2017 14:33

Thanks Asmoto, no it's not powering up at all. I've never changed a fuse before but that's what googles made for! Fingers crossed that's all it is, I don't have spare cash for a new tv!

OP posts:
stevie69 · 01/05/2017 14:37

I bought mine in 2001. It was quite expensive and has a lovely picture; so old though that's it not even flat screen Blush. It's going perfectly strong so, yes, I think you should expect a TV to last a WHOLE lot longer than two years.
S x

LottieDoubtie · 01/05/2017 14:40

Yes my mid range flat screen has been going strong for 10 years now much to DH's disgust- it predates us living together and he really really wants a new one Grin

MusicToMyEars800 · 01/05/2017 14:41

We have had our tv, a Samsung LED flat screen since 2012, it survived our move too, I would be annoyed if a tv broke so soon, I agree with the fuse, just unscrew the plug, take the back off take the fuse out, and replace it with a new one, check the amp and make sure it is the same.

Ontheboardwalk · 01/05/2017 14:56

As Asmoto said check the fuse. I reckon it's 99.9% the fuse, it was with mine

harderandharder2breathe · 03/05/2017 11:02

I've changed the fuse this morning and it's still just dead

Really annoyed as now I'll have to fork out money I can't afford to replace it

OP posts:
notsmartenough · 03/05/2017 11:44

I have two Toshiba dvd/combi TVs. Both bought August 2011, both still working ok.
I had a five year warranty from John Lewis, so would reasonably expect the tvs to have lasted at least that long.
If you paid cash there's probably nothing you can do if you don't have the receipt, but if you paid by credit card it might be worth looking into claiming through your provider.

Asmoto · 03/05/2017 16:34

Sorry you got nowhere with the fuse. It might be worth complaining to the manufacturer - you have nothing to lose. If you use social media, a complaint there about the TV packing up within two years might get results as it's a bad advert for their quality.

KatherinaMinola · 03/05/2017 16:51

Yes, I would take it back and tell them it's not of satisfactory quality - anyone would expect a TV to last at least five years (I've never actually known a TV pack up). Toshiba goods are usually indestructible too, so perhaps it was faulty.

AnathemaPulsifer · 03/05/2017 16:54

You could argue for six years as a reasonable life under sale of goods act. I always buy expensive things online so that I'll always be able to find an email receipt.

Gwencooper81 · 03/05/2017 16:55

I would definitely expect a lot longer than two years out of a telly!
Randomly.. my old Murphy flat screen started to stay on standby and not turn properly on last year. Googling lead to me, with my hair dryer ( yes really!) in a cool setting warming the back part up and down for a minute or two before use.. unbelievably it worked most times. It eventually stopped working but allowed up enough time to save for a new one!
Be careful though if you do try it! ( I moved the drier constantly, we had some ' grills' at the top which were my main aim).
Good luck.

rightsofwomen · 03/05/2017 16:56

Mine is 20 years old! Big old box. I don't replace things until they are broken. 2 years is rubbish.

SabineUndine · 03/05/2017 16:56

YANBU. I hate it when stuff does last like this. My laptop is about 8 years old, the first colour to I bought lasted 15 or so. But my last fridge freezer only lasted about four years which is pants imo.

SabineUndine · 03/05/2017 16:57

*TV not to

Miniwookie · 03/05/2017 16:58

Where did you buy it? If online, the company may be able to find your detail. JL have fixed our cheapo Samsung LED twice when the screen went even though it was a few years old and out of warranty. They get a local electrical repair guy to come out. If you can't track down a proof of purchase, it might be worth taking to a repair place.

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