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.. to expect fruit & veg from Asda not to go mouldy before the 'use by date'

12 replies

ti · 12/03/2007 10:49

to expect fruit & veg from Asda not to go mouldy before the 'use by date'. I am sick to death of buying things and having to throw them away. Even if you take it back some sullen woman on customer service makes an offer for you to go traipsing around the store again (yourself) to find a replacement - no that's why i did my shopping days ago so i would not have to drag a 3mnth & a 4 yr old around here again this week!!.. OR just begrudgingly gives you the money back. just found strawberries for tonites dinner mouldy in fridge, 4th item in as many weeks and i'm sick of it....

OP posts:

bran · 12/03/2007 10:57

I never buy fruit and veg in Asda for this very reason. Can you report them to trading standards?


kslatts · 12/03/2007 10:58

I agree. We used to have a nice greengrocers in our local high street where I shopped for years, the fruit and veg would last ages, I sometimes shop in Asda and find their fruit and veg doesn't last until the use by date. Last time I wrote to Asda's to complain and they sent me a £5 voucher.


ti · 12/03/2007 11:15

excellent idea bran, your quite right, it's not fit for purpose. Shall go in later on my high horse, if i get out of dressing gown, and demand an explanation. Gosh the day i get my period, i think i can take take on anyone.

OP posts:

evenhope · 12/03/2007 12:11

I find the same thing with Tesco and Sainsburys as well, especially with oranges.


mrsgenehunt · 12/03/2007 12:15

absolutely unreasonable


mrsgenehunt · 12/03/2007 12:16

tesco's satsumas, just the same, it cos they package them up in such big bags


BizzyDint · 12/03/2007 12:17

ti- don't go in, write to them. make it formal.


KathyMCMLXXII · 12/03/2007 12:30

When I got an organic chicken from a butcher that went green before the best before date the other week, I followed the advice of MNers and took it back.
They gave me £15 back when I'd only paid £10 for it.

Which looks Asda's customer service look rather feeble in comparison.

I did get a fridge thermometer though, just to make sure I was on solid ground.

(The chicken went green, not the butcher, obv.)


ti · 12/03/2007 12:52

have just rung, the produce manager has said that they only need the packaging back. I am going in later for a refund and a goodwill gesture (will let you know if their idea of goodwill is the same as mine). So ladies, simply put to one side your packaging of mouldy items and take them to customer service when you next shop.

OP posts:

sunnysideup · 12/03/2007 13:39

yup, I avoid asda as the fruit and veg is so bad. A friend worked on a farm, and she said that it's because they have NO quality control in place...they simply order however many tons of strawberries, and take delivery of them, without anyone checking whether they are ok!

I don't think it's going to get any better....they'll just dole out the odd refund but hope that most people don't have the time or energy to take stuff back.....


jhyesmum · 12/03/2007 13:44

Asda and Tesco are terrible for their fruit and veg.

I either get it from Somerfield as i find theirs is good or go to the farm shop.


littleducks · 12/03/2007 13:45

you dont need to keep it to take back, just phone customer services, send in packaging if necessary (tesco peaches didnt even worry about that, possibly as i always ask for cost of postage as well!) and they'll send you gift card.

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