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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU about a colleagues comments?

29 replies

Mumofyoungteenagers · 23/04/2017 18:00

I work in the 'care sector' and I am a trainer. Recently I have been giving First Aid basic response training and generally it's going very well. I give training on all aspects, CPR, drowning, scalds, heart attacks, recovery position etc (you get the picture) I emphasise that this isn't just for the people we care for, but for colleagues and family members (or anyone really that may need emergency first aid).

I always ask for participants to complete an evaluation form at the end and ask for constructive feedback. Most people rate it from good to excellent and point out what they liked best etc. I always read them and take any feedback on board and improve if anybody points any out anything they felt could be improved. The nurses who have done the courses have all said they felt it was a brilliant course.

One colleague however who also happens to be my office sharer has left what I consider quite a rude and unconstructive comment. Basically saying it was too much information for people when there are nurses in the building and they'd "expect them to do perform the first aid" the tone was very dismissive and these forms form part of my yearly appraisal for validation as a certified trainer. I spoke to a manager who read the comment who just said "how rude!"

Obviously First Aid can be a matter of life and death and I do include how to help children and babies as we may have them visiting the premises and I know a lots of staff, including this colleague have young children and babies.

AIBU to consider this as rude? Should I just ignore it? The person can be kind of control freak unapproachable? I am not sure how to deal with it. I tend to ask people if they have been less than happy with their training and use their comments to better my training but everyone else has said it's the best First Aid training they've ever had (not my words, theirs!)

OP posts:
MiscellaneousAssortment · 23/04/2017 20:24

If you decide that you can't chuck her comment off for being about being sent on (any) first aid course vs this specific course with you... then can you turn it into a note on 'resistant' attendees & having an exercise to engage them? Eg now, sometimes people say 'first aids not relevant to me (wah silly whine whine!)', and before we go any further / before we close for the day can everyone think of a situation in your everyday life where first aid might become very important?'

Flipchart lots of scenarios... (try not to look smug at memory of foolish woman)!

And maybe in your intro emphasise the place of first aid inpst people's lives, or it's not something you expect to use everyday... it won't equip you to be a nurse/brain surgeon... but it will be vital in that emergency when someone's life / health hangs in the balance etc. It may also save you from panicking, or freezing, it equips you with an edge, with a chance of acting swiftly, and correctly, etc...

You could use some stats to back this up, Eg success rates in life saving / effect of first aid on confidence levels etc

If you want to labour the point you could do an intro/icebreaker on what an emergency is/ isn't and use that to intro where first aid training fits in...

befuddledgardener · 23/04/2017 20:33

I don't think she's talking about the quality of the course. She doesn't understand why the course is necessary (so any training will seem too much) and that's totally different.

PurpleMinionMummy · 23/04/2017 20:40

Isn't the whole point of first aid training to teach you how to deal with a situation until a health professional arrives? Unless you are all health professionals, surely it's all relevant?

EnriqueTheRingBearingLizard · 23/04/2017 20:47

You're teaching valuable life skills and her feedback is basicallly 'not my problem'

It speaks volumes about her.

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