I work in a very male-dominated environment and am the only female on the team. I'm not a newbie, I've been an established member of the sales staff for years and I get on well with all our customers and suppliers....or so I thought. Anyway this afternoon, I sent a query to a customer, and instead of responding back to me he sent the reply to my boss and copied in two other sales colleagues (obviously all male). His reply was "I've received an email from slummy but I need to establish blah blah blah..." I wasn't copied in on it. My boss forwarded it on to me with no comment but a sad face so he obviously thought it out of order too. He said he would "leave it with me" to deal with as it's my customer!!! I really want to respond but I don't know how to do so politely! Would you be so cross if this was you? I know I'm going to stew on this all weekend so constructive suggestions would be great.