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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

They've sold us the wrong car!

77 replies

pandarific · 10/03/2017 19:18

I am Shock. Fiancé came home yesterday to tell me that during the service of the 2 year old car we bought 7 months ago it has come to light that they have sold us a car that has the wrong plates on it! The log book and V5 are for a car with a completely different set of plates.

So we have been driving around in a car with effectively no insurance, massively breaking the law, for seven months! We took the thing to Europe and drove around in it for 2 weeks! Shock Angry

It's not stolen, but when the car was new and having its plates fitted they were somehow swapped and the mistake was never discovered. Not so bad, but the previous owner had it for 18 months and it was never picked up in any of the services - and then the kicker! We bought it as part exchange from a VERY fancy dealership (of much more ÂŁÂŁÂŁ car makes) and at no point, either when they bought the car from the other person, or sold it to us, did they check it!

We are being fawned over by the dealership and have been given a very nice car to drive around in while they sort the whole mess out, but this is a really bad error on their part - apparently the director of the chain dealership has been called about it.

WWBU to take the feckers to small claims court for this? We're so bloody lucky we didn't get stopped by the police.

OP posts:
purpleprincess24 · 27/03/2017 19:26

Oh and as it's goi g to take some time I'd tell them you want a car similar in size to the one you own

sopsmum · 27/03/2017 20:36

I may be missing the point completely here but other than a taken payment for inconvenience I really don't see the problem.

I think you prob would have been insured anyhow as long as the ref plate you have the insurers brought up the same model car as you owned. I think estoppel would have stopped the insurers from being able to declare your policy void.

I think Dvla will sort your log book so you won't show additional owners.

I'm struggling to see what loss you have had other than inconvenience. Take what they offer you, I doubt it will be much.

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