Pinkponies - you may have an ectropion/cervical erosion. Loads of people have this. They put it on the form when you have your smear. Apparently it is not important, but they do like to tell you about it. Every time.
Don't google it though, do not google it. One nurse decided to tell me this (because she'd got blood in the sample and thought they wouldn't be able to read it), but didn't explain it further than 'when they can't read your results (making it seem like that was my fault) you'll have to have another in 3 months - get the DOCTOR to do it', because she was chatting to the other nurse.
Yeah, I thought I had cancer for sure. I didn't, results came back normal.
Back on topic, I agree with PPs about going to GUM clinic if you can OP, they do loads of this sort of stuff and are nicer a lot of the time. Try to relax, and don't be embarrassed, loads of people have this, and a lot of women hate smears for one reason or another.
Also, take pads in case you do bleed a bit, because let me tell you there's nothing worse than them making you bleed and then not having any pads to offer you, especially if you need to walk home.
It might help to let them know what happened this time, my last one I opened with 'Nothing's been down there since the baby came out so I have no idea what you'll find, also I'm a bleeder, so be prepared for that'