MsGame
from memory, it was a combination of high workload, lack of support/communication between agencies, but mostly the complete LACK OF ACCOUNTABILITY that we see so often in public life.
There are lots of dedicated professionals out there. But some not so.
And the rotten apples (and the disorganised and dopey apples) spoil the crop and there is no accountability.
And public trust reduces and the profession feels undervalued and misunderstood and each side tries less hard to understand and help the other and so it goes on?
I used to Counsel women who were often trying to decide whether to take their cases to the Police / Courts. I always tried to be positive about it - as an option - knowing full well that there was a significant chance it could make things rather worse.
This was some time back, to be fair, but some things don't seem to have improved, sadly.