Hi MN
Very good friends of ours DH works for a big airline as cabin general manager/director. I've booked our flights to our holiday (7 hour flight 
) and am hoping he might be able to help us get better seats, ok, an upgrade. He definitely won't be on the flight as he is currently ground based but am I wrong to secretly get my hopes up? I've asked his advice on what flights to get and told him the flight numbers etc but I'm not brazen enough to come out and ask him to "sort it out"!! I could of flown with another airline a bit cheaper but I am hoping he will be able to do something for us, how do these things work and AIBU for sort of expecting an upgrade?