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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Council van hitting my wall and fence

9 replies

hanban89 · 12/01/2017 22:43

We live at the bottom of small slope with two properties behind us. A council van reveresed up to collect bins and veered into my wall fence coming back down. I had no idea until my husband seen the commotion driving past on his lunch break. It was totally stuck against my fence post as there is a slight embankment between fence and road. I went out to take talk to them and at this point they were trying to tow it forward straight into my fence! Luckily we have builders along the road and they came and forklifted the front of the van away. But then the council employees reveresed it into my wall manoeveribg it! These things happen so i wasn't annoyed it happened, but the man that had come from the council offices to assess the situation came to knock once they managed to get it out and said no damage except some gravel next to the wall had been churned up.
After the council guys were away the forklift driver knocked yo say had I seen the damage and he showed me. They hit the wall and took a chunk out a coping stone while also separating two coping stones from the wall which need concreting back on.
I'm not bothered if there was damage but AIBU to think the council man should have come clean to say the wall had been slightly damaged and needed a quick fix? Now I'm gonna have to call them and try sort it out.

OP posts:
hanban89 · 12/01/2017 22:44

Here's the pic

Council van hitting my wall and fence
OP posts:
hanban89 · 12/01/2017 22:45

Ooh just realised am I allowed to post that?

OP posts:
icy121 · 12/01/2017 22:49

Think that's photo is fine to post. Shows how south east/London centric that I haven't got a scooby where your county is!!

ninjapants · 12/01/2017 22:56

YANBU, he should have been honest, apologised and given you details of who to contact to sort it out. But he didn't do any of that so unfortunately you'll have to contact the council yourself. Let them know you have pics and witnesses and hopefully they will fix the damage quickly without any fuss.
Btw, I know where you live Wink

AddToBasket · 12/01/2017 22:59

Get a bit feisty and you should get back the cost of whatever repairs are necessary.

Take lots of photos and write everything down including names of the builders, building company, which house etc. Boring but necessary. Then email council and ask them to repair it or refund any repair cost.

FrancisCrawford · 12/01/2017 23:03

This reply has been deleted

Message withdrawn at poster's request.

SparklyLeprechaun · 12/01/2017 23:06

Yanbu, they should have owned up. If they don't want to pay just let your home insurance people deal with them.

HaloOnFire · 12/01/2017 23:47

Something similar happend to my friend but with a bin wagon and the wall of her terraced house. Scraped all the render off the side.
She had to submit two quotes for repairs and they paid up.

hanban89 · 13/01/2017 00:06

Ooh ninja that's exciting. Are you a neighbour?
My DH is furious that I didn't get the name of the guy but hey ho. I'm not bothered by the damage as its just one of these things but I'm annoyed they didn't say anything. I'm glad that the forklift driver was witnessing also. He said that the neighbour to the side also came out and was raging as they had the towing van across his driveway with just spinning wheels trying to pull it out sideways.
So glad we got that fence as initially the builder told us we weren't allowed it due to planning. But I argued with planning and said if it's icy there is nothing to stop a car coming off straight into our house. They agreed and the fence went up. That's all that was stopping it from being too bad!

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