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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think local garage could have let me off 20p!

140 replies

cherrycrumblecustard · 05/01/2017 16:00

I called in at the garage with children as we needed milk and I realised I was short 20p. Garage is down the road from my house, they all know me, I know them. I said I was sorry and could I drop it in later. 'No.' Sad

OP posts:
chipsandchilli · 05/01/2017 17:31

If my till is short I have to pay it back, you would be surprised how many people ask if they can come back with the money when they are short but they don't. Maybe they had already let people off.

Trifleorbust · 05/01/2017 17:31

amazingtracy: A smart employee doesn't risk his or her job to win brand loyalty for the business that may well be about to fire them. Employees don't have the discretion to extend credit, end of.

DelphineCormier · 05/01/2017 17:32

When I worked in a store, the only way I was able to open the till was when putting a transaction through. So, in that situation, I would have had to say no not just because as a till girl I would have lost my job over it, but also because even if you did come back with the money later I wouldn't have been able to get the transaction back up to put the rest through. Putting it through separately wouldn't have been possible on the system.

That aside, if you were planning on coming back later to pay up, why not just go home first and get the milk later? Confused

intheknickersoftime · 05/01/2017 17:39

Did you not read the rest of my post suburban? Jeez Hmm. If I'd been standing in the queue I would have given the op 20p. Yes it was that easy for me to say.

chipsandchilli · 05/01/2017 17:41

When I returned to the shop in the afternoon to give the 50p there was a large post-it stuck to the till (so everyone could see it). In block capitals it read "FAIRISLECABLE OWES 50p.

We would do this so the boss or the next shift would know non of us had dipped the till if you didn't come back when they cash up the till's on the shift change. If i let you off on my shift the till would be 50p down, if you came back the next shift their till would be 50p up. The tills cashed up every shift change. I'm not allowed to let people off unless the boss is there and agree's, causes too much confusion.

intheknickersoftime · 05/01/2017 17:43

I shall think again before trying to post a heartwarming story on Mumsnet

WriterNeedsHelp2017 · 05/01/2017 17:47

Love how everyone's talking about 'extending credit' and 'balancing the till' when the OP's going to drop the money off in a couple of hours.

Chesterlady · 05/01/2017 17:47

YANBU. Garage workers sound like meanies.

Chottie · 05/01/2017 17:55

If I had been a customer behind you in the shop, I would have given you 20p too.

Trifleorbust · 05/01/2017 18:04

WriterNeedsHelp2017: If you take goods without paying, that is credit.

magicstar1 · 05/01/2017 18:09

If they're more of a local shop who know you then they could have been more helpful. I remember asking my local butcher to put my shop behind the counter for a while because I'd forgotten my money...he told me not to be silly, and gave me cash from his till to go to the other shops.

cherrycrumblecustard · 05/01/2017 18:33

Oh it is fine, I just feel bad when DH has to stop on the way home.

OP posts:
Mehfruittea · 05/01/2017 18:41

I would have had my wages docked for the discrepancies when I worked in shop years ago.

GilMartin · 05/01/2017 18:48

writer I'm sure the op would have returned, but having worked in both shops and pubs, you'd be amazed the number of people who try and pull a fast one (chucking full price stuff in bargain bins, claimed to have paid with a tenner rather than a fiver)

It isn't reasonable to expect the shop staff to try and figure out who is likely to be on the level and who isn't. Especially as there's a good chance they'll have to make it up out of their (usually meagre) wages when they don't turn up with what they owe.

WriterNeedsHelp2017 · 05/01/2017 18:53

One Friday night I was in Asda and had forgotten that I'd left my debit card at home. I just had some cash. I took a pizza and some wine to the self-service checkout and realised I was about 80p short. The woman who came up to verify my age was there when I realised it and I asked her to take the wine off. She said, "No way! It's Friday night - you've got to have your wine!" and she reached under the till for a plastic cup full of change and paid the 80p with that. She said they keep it there for if people are a bit short. I thought that was great customer service - always makes me laugh at her expression as she thought of a Friday night without wine - made me think she was a Mumsnetter.

MsAdorabelleDearheartVonLipwig · 05/01/2017 19:30

Christ what a bunch of miserable jobsworths on here tonight. If your manager would seriously bother to make a fuss and dock your wages for 20p you've got bigger problems. Especially for a regular local customer.

We stopped off at a fish and chip shop once about twenty miles from home. They didn't take plastic so dh was going to drive to the next village and find a cash machine while we waited in the nice warm shop when the owner of the shop told us to be on our way with our fish supper and to drop the money in when we were next passing. That's the other end of the spectrum. Dh went and found the cash machine. Couldn't not pay him after a generous gesture like that. The shop was heaving full of people too, obviously good food! It was yummy if I remember rightly.

I did have cause to beg forgiveness from the lady in our local shop as I'd only brought a fiver to grab some veg for tea and she weighed it up and it came to something like £5.37. She waved me off and said drop it in tomorrow. The shop caught fire later that night and was completely burned to the ground. I never did pay them back. They're up and running again now, I might leave it on the till. It wasn't me, by the way.

SuburbanRhonda · 05/01/2017 20:33

Christ what a bunch of miserable jobsworths on here tonight. If your manager would seriously bother to make a fuss and dock your wages for 20p you've got bigger problems.

Says the person who I'm guessing isn't at risk of losing their zero-hours, minimum-wage job.

HermioneJeanGranger · 05/01/2017 20:38

Christ what a bunch of miserable jobsworths on here tonight. If your manager would seriously bother to make a fuss and dock your wages for 20p you've got bigger problems.

Biscuit
NameSux · 05/01/2017 20:41

When i worked in a similar retail place years ago I had a boss that would start disiplinary if your till was off (even by a penny) 3 times. He was a power hungry prick

BoyFromTheBigBadCity · 05/01/2017 20:41

When I worked in a pub, in a day, if I let all my regulars who I knew well off 20p I'd be down enough I'd get questioned.

llhj · 05/01/2017 20:47

Yes you wouldn't let EVERYONE off would you?? It's just a one off. God this site is full of miseries lately. You'd think op was suggesting an armed robbery of the flipping garage. If they know you well, it's v churlish indeed. Don't go back.

MsAdorabelleDearheartVonLipwig · 05/01/2017 21:43

Absolutely. The loss of a local customer, plus the pyramid effect of her telling other people, could cost them a lot more than 20p. Very short sighted.

MollyHuaCha · 05/01/2017 21:45

You need Apple Pay on your phone!

bumsexatthebingo · 05/01/2017 21:54

I wouldn't feel bad for your dh having to get milk on they way home. He should.feel bad that he's regularly leaving you skint on Thursdays which on this occasion meant you has to wait hours for milk. Have you got kids? Just because you don't get paid until tomorrow your dh shouldn't be leaving you with no money!

cherrycrumblecustard · 05/01/2017 23:12

I didn't think I needed any in fairness! I've got Apple Pay, although you have to have money in your account to use it! Grin

OP posts: