I have 2 year old twin girls who, on the whole, are very well behaved. One of them, however, does occasionally really push me to the edge of my limits to cope with her. We usually go through the routine of telling her off (mixture of saying no, explaining why she can't do/have what she wants, etc), then the naughty step for some time out, explain what they have done and ask if they are sorry and this usually does the trick
Recently though she has started refusing to express remorse or say sorry so she's stayed on the naughty step for up to 10 minutes until she does. What I need help with is what to do after this level of discipline. 90% of the time or more it is sufficient but a recent example at a friends' pub left me with no more ideas than to just go home. She was taking the baubles off their tree and throwing them, opening the fake presents underneath and running around everywhere being very defiant and shouting "no" at me. In the past I have found myself tapping the girls on the back of the hand when they refused to let go of something or were constantly trying to touch something hot/sharp. I stopped doing this because I didn't like it and didn't want to encourage it as acceptable behaviour. However, I found myself saying "stop that or you'll get a smack" during the height of this recent incident and heard my friend utter to herself "thankfully xxxxx (her child's name) doesn't know that word". I felt awful for hearing that and also for having said what I did but I was just at my wits end with her (no excuse I know and I didn't actually tap her hand that time)
I just don't know what to do when it escalates like that. If I take her home she's too young to understand it as a consequence and it's also not fair on her sister
Any ideas please?