AIBU to think that delivering nursery furniture by dumping the unwrapped pallet in the middle of the street is unacceptable?

[rozzerz]

AIBU to think that delivering nursery furniture by dumping the unwrapped pallet in the middle of the street is unacceptable? There was only myself and my 7 month old at home. Even IF I could have left the baby alone, even IF I could have moved the boxes (they were too heavy) and somehow dragged them inside, the way it was wrapped as soon as I snipped the plastic the two boxes at either side would have fallen (at least one into the neighbour's car. If it had been a busier street it would have easily been hit by a car. Shouldn't the company ensure they hire delivery drivers who bring furniture into the house?

YANBU. Not really much else to say. Even though I can't usually afford it this is why I love getting stuff from John Lewis, their drivers are always lovely.

Sounds strange which company. Id phone them up. Ive never had everything left outside apart from the paving (which needed to be outside anyway) by any delivery company.

It was Izziwotnot. I phoned them immediately to be told that's how they deliver furniture. At the time I was in tears. Luckily my in-laws came to the rescue but not everyone is in that position.

I'd be tempted to return it all and buy from a sensible company.

Some places now deliver in that way unfortunately. We have had furniture delivered that was "roadside pallet delivery" and the neighbours New dressing table arrived like that and my DH helped them in with it.

What does the website say about delivery?

It's becoming more common for companies to do this now

Me and dh recently got a new bed from a big company that cost a lot and they only done roadside pallet delivery.

Yanbu
I've had this a lot at work recently
Apparently they only deliver to the door
Which resulted in the delivery driver dumping 16 boxes in the doorway of a children's day nursery, completely blocking the fire route and making it impossible for anyone to enter or exit
I also had one driver deliver on a pallet as he refused to lift off a small box from his wagon as it had to be delivered on a pallet on a trolley
I refused to allow him to bring the trolley into the nursery so he was more than happy for me to lug the box up the ramp
I asked him to take it off the pallet, he said no, that's how it's delivered. I said that technically I hadn't ordered the pallet
Eventually he relented and dragged the pallet up the ramp after I had asked another member of staff to come and help me carry it

Glad you got sorted op

It's becoming more common for companies to do this now

Yeah you have to check what the delivering info says. I nearly ordered a bed but luckily realised just in time that it was an outside pallet delviery and got it form somewhere else.

Baby planet? I had this done to me as well. So YANBU. Knobs.

Unfortunately it does say this on their website:

we would like to advise that orders consisting of a chest of drawers and wardrobes are now delivered on a pallet VIA what's called a kerbside delivery. There must be someone available to carry the boxes from the pallet into your home

When I ordered a new bathroom, I specifically looked for a company that would take the steel bath upstairs - most just offered kerbside delivery.

Some of them are really slack now. I got new furniture for DS's room, and they dumped them in the hallway and refused to put them into the room (about another 20 paces). They took two men to lift them with trolleys, there's no way I could have picked one up. One of them uttered the 'can't you get your husband to help you?' which is the point I saw red and told them to take it all back. They found it easier to move the furniture the extra 20 paces into his room rather than put them back on the truck.

If you're going to send things flatpacked or that are too big for the average person to lift, then they need to be delivered to where they are needed.

I didn't order direct from the company in this case, I actually ordered from Amazon where the furniture was on a deal. Other than the standard delivery information I don't remember them having anything about it being delivered to the roadside.

The really bizarre thing is that two boxes were delivered earlier in the day by a different courier. The driver not only brought them into the house but went above and beyond by taking them upstairs to the nursery on his own.