She dropped it today (was knocked from her apparently) and whilst the screen isn't cracked it has gone totally wafty. I'm 99% sure it wasn't in its case either - she has form for this. She is devastated as her "whole social life" is on there. I am really torn between insisting she pays for the fix, or a replacement (much cheaper one presumably) as it's one year into a 2 year contract. Or feeling like it's my fault for letting her have such an item where the financial consequences of breakage are so onerous. Or being cross as she knew it had to be treated as a precious item and was told the consequences of breaking it. Or feeling sorry for her if it was genuinely knocked from her hands.
We never had this shit when I was growing up
Not sure what is the fairest way to proceed. She can have the old NOKIA in the meantime to remain contactable...