Went shopping today in a well known homeware shop today, was only having a look and DD2 was in her buggy. After I had been round I went towards the exit to find it had changed slightly. You can go straight out the exit if you don't have trolley or pushchair or wheelchair, but otherwise there is a bollard to prevent anything wider than a person getting out, and you have to go through the que to pay.
Couldn't get out the entrance as the sensor was on the outside as tried that as well. I asked a member of staff who said you need to go through the que to exit. This meant I had to ask about a dozen shoppers who were paying for stuff to excuse me as a got my buggy through the narrow space, trying not to bump legs etc.
AIBU to expect to be able to leave a shop easily as I wasn't buying anything? This is new to this shop in the last couple of weeks. Before it was fine. I don't think any other shops I've been in has this.