We have Virgin superspeed super-great amazing broadband. Although it isn't. Admittedly 3 DCs and me and often DH working at home means a lot of devices but is it reasonable to expect a steady consistent connection??
I don't want the ballache of changing providers if it will be the same old story. Some devices are better than others but some (my laptop, DDs phone) seem to need the router to be reset almost daily and sometimes 3 or 4 times a day in order to pick up the network.
I have rung them many times and the standard ping test always shows good speed and good service etc and the standard response when I complain is "reset the router". I don't mind resetting but it's a huge pain the in arse when it's all the time! Goes down well with DCs too of course when they are in the middle of something.
Our house is old and walls are very thick if that's a factor?
So, should I change providers or is it just life in an old house with lots of devices in use?