So my friend at work has been told off by the Manager for her conduct. It was a stand she took on a particular issue that she shouldn’t have got involved with and it has upset some members of the team. She apologised to the Manager saying she suspected things had been exaggerated but she didn’t mean to cause offence. I think there's some jealousy towards her as well. She just kept completely out of the office afterwards but not in a sulking way and was friendly to everyone who came in to the smaller office she had chose to sit in (they both belong to our team).
She sat in the little office rather than the main one as she said she would rather keep out of trouble. I also sit in there and I'm her friend so I guess there was moral support there. One of the older staff members decided to shout orders at her for three days straight. She just replied in a completely normal, friendly voice and did the things she ordered while not engaging in conversation with her unless this woman specifically spoke to her.
The next day the staff member apologised and my friend was friendly to everyone again. Even smiling at the Manager who told her off. She didn't discuss the telling off and stayed in the little office. She’s not mentioned it to anyone but me as we are really close at work.
Im a little in awe really. I’d probably be sat there blanking everyone and giving them evils! haha. Everyone has now apologised and she has forgiven everyone and is back being her usual happy self.
So just so I can take some inspiration from this, what would be some words to describe this reaction? What personal qualities does it show? Would you consider this a positive or negative reaction?
She's a naturally very confident and assertive person day to day.