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Original poster

Why don't they just display the right price???

66 replies

Jemmajamjar · 19/09/2016 22:49

I hate it when the prices in shops are shown from £--.... I went into Pandora today to get a charm as a present. There are lots of trays with different charms and prices from £20, from £30, from £40 ect. I went to the from £30 tray and chose the charm I wanted ( I expected it to be between £30-£40 as the next tray was from £40) When the shop assistant wrapped it for me she said £60 please. My heart sank, it was a collection gift for a work colleague so I had to pay the difference. I know I should have asked the price in the first place but I just assumed. I was too embarrassed to say I didn't want it then, Why can't they just have exact prices.... Arrrgh 😤

OP posts:
DameSquashalot · 20/09/2016 04:53

ShockI hope your DD loves the doll

lazyarse123 · 20/09/2016 05:13

I would do as pp said take it back and say the person already has that charm. btw I work in a shop we do not have to honour price but we usually do as a goodwill gesture. Can I just say I hate Pandora overpriced tat.

LeaveMyWingsBehindMe · 20/09/2016 05:49

Why didn't you just put it back and chose a different one? Shock

I would have kicked up a real stink about that. If they are going to mark the trays in the way you describe then there is only a point to it if they all stick to the 30-40, 50-60 price range and so on within each tray. Otherwise why bother to do it? apart from a cynical ploy to make people spend more than they are comfortable with They may as well be grouped by colour, or completely randomly.

I'd be making a complaint and ranting on their Facebook page if this were me. I'd feel conned.

Plus, Pandora bracelets are shit.

user1474345667 · 20/09/2016 06:05

Exactly! they want other people to do the same.

Pagwatch · 20/09/2016 06:09

There is nothing to be ashamed about in having a budget.
It's a little ridiculous not to say 'oh this is a work gift and the collection is £40. What do you have for £40'
Take it back.
I promise you the assistant does not give a shit how much you have to spend or why.

SabineUndine · 20/09/2016 06:12

They price things like this to trick people into spending more than they intended.

I have no shame. I would have just said I didn't want to spend that much and asked them to cancel the sale.

BarbaraofSeville · 20/09/2016 06:29

I've never shopped in Pandora and have an extremely well tuned 'we are ripping you off' radar but I'm thinking that the 'From £30', 'From £40' could have confused/misled me.

I hate it when a significant part of a shop's marketing is to confuse and rip off the customers so I can't see me going there, ever. Whatever shops think about what sales techniques work, I don't think it can be a good thing if a significant proportion of their customers go away feeling ripped off and tricked. Isn't shopping in Pandora supposed to be a luxury, treaty purchase that makes you feel good?

But seeing as they will have several customers a day saying 'oh I didn't think it was that much, I need to swap it for one costing less than £40' there's no shame in swapping it for a cheaper one. Putting £20 of your own money in is crazy.

Helloitsme90 · 20/09/2016 06:33

You would rather pay an extra £20-30 because she had wrapped it, rather than telling her it was out of your budget and in the wrong place as you thought it was 30-40. Just be that annoying customer (and it's why I hate pandora)

OnionKnight · 20/09/2016 06:34

In my local Pandora a sales assistant guides you around the shop with a metal tray to put the charms on, you tell them what you are looking for and what the budget is and they go from there.

I don't really think that they've done anything wrong but the price does seem very high, particularly when it was in the from £30 display case and there was a from £40 display case right best to it. You should have told the sales assistant when they told you the price that your budget was £40.

OnionKnight · 20/09/2016 06:35

Right next to it*

Mypurplecaravan · 20/09/2016 06:45

It is a completely different way of recording prices than any other shop I have been in.

I also didn't expect the charm to be double the marked tag. Difference was I blanched and stuttered 'golly they aren't that good a friend' and walked out

So no not for me

I hate being tricked and lied to and having trays marked from 30 from 40 from 50 and having a 60 pound charm in the 30 tray is despicable

Oblomov16 · 20/09/2016 06:45

I would have said, oh it was on the £40 tray and waited for an apology, and waited for them to get the £40 tray back out.

Ditsy4 · 20/09/2016 07:08

I would have told her it was a works present and the amount collected was £40. If you haven't given it yet why don't you go back and say someone found out she had that one and change it.

DavidWainwrightsFeet · 20/09/2016 07:14

If it's a work collection and you've got a fixed budget then that's the perfect thing to say to avoid being embarrassed.

MillionToOneChances · 20/09/2016 07:21

Why lie? It'll only get awkward when they offer you an exchange. Just say you weren't thinking straight when you paid, it's a £40 collection for a work colleague. Job done. It won't be hard to sort out.

ShotsFired · 20/09/2016 07:41

If I am in any doubt about the price of something (say it's a special offer that looks a bit too good to be true), I take a photo of the shelf edge label on my phone. Can save time at the till, or if they are trying to be sneaky you have proof!

PS. I thought the Pandora craze was done now thank fuck tacky shit

VioletBam · 20/09/2016 08:13

Dame she does....luckily! She treasures the bloody thing.

WhatchaMaCalllit · 20/09/2016 08:33

Completely missing the point of this post but Zen1 I'm loving the URL on that Pandora site "return sex changes"

I know that isn't what the site is. It's "Returns Exchanges" but I had a bit of a giggle at it nonetheless Smile

YelloDraw · 20/09/2016 08:33

Why on earth didn't you just say "oh, that's a bit more than I was expecting. Please can you show me the charms that are between £30 and £40 and I'll choose one of those instead"

Why the fuck did you pay the excess yourself? So silly.

Queenbean · 20/09/2016 08:39

Why is everyone coming up with excuses that the op can give when she returns it?! She doesn't need to give an excuse or explain its for a work collection. Just say you want to return it. Then buy something within price.

As an aside, Pandora is a load of tacky shite. I'd happily pay the extra £20 not to be given one.

RhiWrites · 20/09/2016 08:42

It's not like anyone walks in thinking oh, I definitely don't want to spend less than £X. confused

Well Koala, technically the OP did think that. £40 was collected so she couldn't spend less than that.

Pagwatch · 20/09/2016 08:43

Of course she doesn't gave yo explain.
Although saying 'I've got a £40 budget' would have been a sight simpler.

I saw some really nice earrings in pandora the other day

Pagwatch · 20/09/2016 08:43

'Gave yo'

That's 'down with the kids' talk.
Or 'have to'

19lottie82 · 20/09/2016 08:47

I don't really see the problem here. OK it would be simpler to label them better, but surely it should be clear what FROM £30 means? It means that the cheapest are £30 and some are more expensive. Assuming it won't be more than £40 is a bit daft. I'd never buy something without checking the price.

eternalopt · 20/09/2016 08:48

Blimey. You increased the collection by 50% just to avoid embarrassment? I'd take it back for a refund - say she's already got that one if you're too embarrassed to admit the truth - and start again!