This time last year we went to Thomson to book our Honeymoon, we looked at places with loads to do, we wasn't bothered about sitting around. We looked at Italy mainly. Only problem was the flights would be hard to work around work, so this lovely lady recommended Bulgaira and told us it had everything we wanted. No night clubs, loads of places to eat, look around and walk for miles, trips and activitys. She gave us a list of activitys and trips and we went away to think about it and see if that amount of time would be ok away from my son. We agreed it was because we would be constantly busy. We looked up the place and it came up with the activitys we were given, loads of good reviews about it too.
Well we went on our honeymoon all excited but also i was a little upset with leaving my little boy for 11 nights. When we got there we soon worked out that not only was a german and french hotel but the hotels entertainment was German or French. We decided to have a little walk but an hour later we was back at the hotel disappointed, not only was there nothing in the town but the town turned out to be a local villiage with nothing around unless we took a 2 hour journey, we even took a hour and half walk on the front to see if there was even any bars or markets... sadly there wasn't. We decided to spend £100 on this trip because that activity list and trips was all cancelled apart from the one we were going on and a kids pirate ship. The trip we went on had everything we asked for and felt we had been misold on our honeymoon. The day before we decided to fly home, we decided to speak to our rep about how let down we were, he was on day off but there was a Thomson German rep. We spoke to him but he kept saying that he didn't speak english (he spoke perfect English) he also told us that he wouldn't help us. That was it for me, i told my partner i wanted to go home. Not only was i crying everyday for our son and our honeymoon ruined but i was fuming that 6 days in and we wanted home. (We had 5 days left) when we got home we made a complaint and asked for a bit of money back even if it was for our flights, we got told to wait 28 days.
Today i had a phone call to see if we had been contacted, i said no and that i was becoming really annoyed with having no contact or even a sorry. 30 minutes ago i had a phone call saying she spoke to her manager and they both agree that they owe us nothing!
AIBU to be so angry and let down?
Sorry for the rant but i'm also wondering what else could i do? Or are they in the right?
So confused right now (doesn't help having baby brain right now)