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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

Cheer up love

44 replies

Abbinob · 29/05/2016 19:48

Fuck off.
I've been standing here for 8 fucking hours, going insane with boredom. Excuse me if I'm not grinning like a loon.
Why do people say this all the fucking time? Are you actually meant to just be smiling ALL THE TIME.
I once had to go to a toddler birthday party with a bunch of people I'd never met and after the 2 hours was up my face ached from all the fake smiling so like fuck am I doing that at work all day.
Hmm
AIBU to think people(almost always men) should just stfu with their cheer up love, oh you look happy, it might never happen, bullshit?

OP posts:
Original poster
Abbinob · 29/05/2016 23:42

Yes at work but it's dead on a Sunday and they say it when they walk in the shop, not when I'm serving them. I smile at people I'm speaking to but dont stand around grinning for 8 hours straight. I'm not a grumpy that it's just my fave when I'm not smiling at nothing. I'm literally standing there on my own all day it would be weird to smile at nothingness

OP posts:
enterYourPassword · 30/05/2016 05:01

It's just men policing our faces

Hahaha. You're serious, aren't you. How about "cheer up mate" as I just heard a male colleague being told?

@OP

Assuming you were at work, you should be smiling, or, at a minimum, not looking unhappy. I perfected my resting happy face. It's important especially in a customer service role.

KaosReigns · 30/05/2016 06:48

YABU

You're working in customer service, cheer the fuck up. Or don't, but at least fake it, it's part of the job.

If you want to be a sour bitch on your time off go for it, I know I am. But when you are being paid to serve customers you do it with a smile and a cheery demeanor.

KaosReigns · 30/05/2016 06:49

And yes, you have to smile at everyone, as soon as they walk in the door you start faking it. No bitchy resting face until the customers are gone.

Toomanymarsbars · 30/05/2016 06:51

You kind of have to when you're at work in the service industry, but I FUCKING HATE IT when men do this in the street. Last time this happened to me I turned around and told the guy that actually I wasn't smiling because I was thinking of my deceased baby (it was the anniversary). Shit him right the fuck up.

Toomanymarsbars · 30/05/2016 06:51

*shut :)

GingerMerkin · 30/05/2016 07:01

OP I'm with you on this. Why should you stand with an inane smile on your face all day. I find a glare and 'what's there to smile at with all the troubles there are going on in the world' shuts people up nicely.

wheresthel1ght · 30/05/2016 07:19

Buttons as with any other job, personal issues have to be checked at the door.

It is massively unprofessional to allow your personal problems to affect how you deal with customers at work.

enterYourPassword · 30/05/2016 07:20

I find a glare and 'what's there to smile at with all the troubles there are going on in the world' shuts people up nicely.

Really? I guess it's part of the appeal of Waitrose / M&S vs Londis.

Foslady · 30/05/2016 08:55

As previous posted have said, you never know what is going on in someone's life. Yes, customer service is a big thing, but we can't always have a day off when we get bad news, and we're not automata. And when you go into a shop and it's the person behind the till who says it to you when all you've done is go in to buy mints on the way to a funeral.......

GingerMerkin · 30/05/2016 09:19

Been thinking, how about discreet customer bingo. Best with colleague, one smiles, other says good morning or whatever, swap each time and first one get full house makes the coffee at break time.

Enteryourpassword, how derogatory to Londis. I find they are rude cunts in my local Waitrose.

Original poster
Abbinob · 30/05/2016 09:52

I try to look happy it's my actual face

OP posts:
Footle · 30/05/2016 10:01

Abbinob, won't the bastards give you a chair ?

Original poster
Abbinob · 30/05/2016 10:12

No no chair, sometimes not even a break if no one is about to swap. It's shit. OK when it's busy but just standing there doing nothing all day isn't really conductive to smiling like a loon.

OP posts:
bananafish81 · 30/05/2016 13:38

Random chugger outside sainsburys told DH 'cheer up, it can't be that bad!'

We'd found out 3h prior that we'd lost our baby in a missed miscarriage and he went to buy sanitary towels for me before we went into hospital for an ERPC that afternoon

DH nearly lamped the guy

SpeakNoWords · 30/05/2016 13:49

YANBU. I wouldn't expect someone working at the tills to be smiling endlessly all day, not at all. I would expect some civility and politeness if you were serving me, but I wouldn't care if you were smiling or not! Certainly wouldn't dream of telling you that you should cheer up.

(And yes, it is usually men telling women, even if there are instances of men saying it to men/women saying it to men.)

Footle · 30/05/2016 14:15

A PITA neighbour told me I looked as if I'd lost a shilling and found sixpence recently. I had just had bad news and had no words really.

enterYourPassword · 30/05/2016 14:35

gingermerkin

Yes, I'm Londis-ist! [rollseyes]

EveryoneElsie · 30/05/2016 14:41

Women in Korea are getting plastic surgery so they always have a cute little smile for every customer.
Well fuck that.
Till staff are unfailingly pleasant to people who are pleasant to them first. So as a customer thats what I do, and I say Thank You as well.

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