To complain about my shocking haircut

[Fifitrix9]

I had my hair cut tonight for the first time in over 6 months-I'm a single parent of a 3yr old so finding time without her around is challenging.
My hair was very long, halfway down my back but needed a good few inches off. It's very thick and curly so needs layers. I asked for a particular cut, showed a picture and agreed shoulder length with layers where I could still tie it back.
What I ended up with was a one length shapeless bob, shorter than shoulder length which I actually can't tie back properly. I didn't say anything in the salon as I wanted to get home and see if it was the way it was styled etc that wasn't working but I actually hate it.
Should I call the manager to complain tomorrow? I know they can't stick my hair back on but maybe I could get a better cut? Any advice gratefully received!

Yes if you are not happy let them know!

Yes complain, they should do a free restyle

I've found that some (several I've been to anyway, and have heard the same from many fellow curly haired women!) hairdressers are unable to deal with curly hair properly at all.

I have very thick and curly hair too, and have had many bad haircuts. I now only ever either do it myself (limits what I can do), or have asked hairdressers first whether they are experienced with curls. The problem with this is that some of the stylists just say that they are, and in fact are not really. It is frustrating.

I'd definitely recommend going back and pointing out that you didn't get what you asked for, and ask them to try and make it better. No reasonable hairdresser SHOULD be annoyed by this, BUT, many would be (again, I have experience here!). Just stay ultra polite and respectful, and remember that you have paid a significant amount of money for a service that didn't match up to the reasonable expectations and demands you had.