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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

Really annoyed with Estate Agent

40 replies

Tink06 · 16/03/2016 20:34

Long story but not very happy with the service. We accepted the first offer (virtually first viewing) as we were lead to believe it would be a quick sale and it was the very top of what we thought we would get so seemed great.
However 4 months later and we still haven't completed. Loads if hassle but today when I rang the EA said she has been round with him today and was chatting about what he is going to do etc.....
My aibu is that no one mentioned it too me or asked if it was okay. We could have been down there doing anything when they came round. I did ring back and say they should have told me but they said as they had the keys (they did thee viewings) they presumed it was okay.

OP posts:
CountryRoadTakeMeHome · 16/03/2016 21:28

10 months to complete here. Although absolutely not ok to not ask for permission to view! Angry

bibbitybobbityyhat · 16/03/2016 21:31

Oh I don't mind. People love to hate Estate Agents (witness our op) so you do sometimes feel you have to explain yourself.

Narp · 17/03/2016 06:48

Bibbity

Sorry, I genuinely didn't mean to offend. It was a tongue in cheek comment, as you detected (I think)

Narp · 17/03/2016 06:49

And I think I'd also love the part about looking round people's houses. Interacting with the people, not so much

budgiegirl · 17/03/2016 07:00

I'm a bit on the fence. Did the EA ask permission from you for each of the three viewings? If they did, then they should have asked this time as well. But if they didn't, and you didn't complain then, then I can see why they wouldn't ask this time either.

And while the time it takes to move can be frustrating, 4 months really isn't that long. One of our moves took 10 months, and none took under 5.

SquinkiesRule · 17/03/2016 08:07

So the buyer doesn't want to exchange till after Easter due to wanting time off? Why not exchange now and complete after Easter so he can move in. He doesn't need annual leave to exchange. No need to wait on both, it might get delayed even longer.

AppleSetsSail · 17/03/2016 08:12

I wouldn't be able to have a moment's peace knowing an estate agent had my key and was prone to visiting without notice.

If the buyer wants to postpone the sale, there's not much you can do about this - unless you have a long queue of buyers behind him, but even then it's a long process.

AppleSetsSail · 17/03/2016 08:12

He doesn't need annual leave to exchange.

I'm guessing he wants annual leave to move.

Maudd · 17/03/2016 08:23

I bought a house last year which was empty, and just before exchange I went round there with the estate agent. The owner walked in and was mightily peed off to find us there. I was really embarrassed, especially as I'd made the appointment 2 weeks earlier - plenty of time to notify the owner! You should have had a courtesy call.

kaymondo · 17/03/2016 08:28

But Apple you don't move after exchange - you move after completion. So no reason why they can't exchange now so all parties are legally committed to the purchase and a completion date is set. Seems the sensible thing to do in this scenario, just so everyone can relax safe in the knowledge the deal is going to be done. At this point the buyer could still just drop out.

AppleSetsSail · 17/03/2016 08:46

Maybe they've agreed to exchange and complete very quickly? It makes no sense otherwise, I agree.

possum18 · 17/03/2016 09:13

Surely if they've known they want to complete on a set date it would have been advisable to agree on a longstop completion and exchanged by now, instead of deferring both? Unless they have a stipulation in their mortgage of a set time between completion and exchange, other than the standard week to draw funds? Seems a bit off

EnriqueTheRingBearingLizard · 17/03/2016 19:46

Yes, early exchange with a delayed completion.

Agents really don't always get it right. Cue my embarrassment being taken into a rented house by a joint letting agent and finding the current tenant in situ bathing her young child. I was beyond embarrassed.

If you hand over keys I think you have to be really, really clear as to the terms. Even more if the house is occupied, or likely to be.

emmyrose2000 · 09/03/2017 01:47

I don't understand why it's taking four months to complete? Is this normal in the UK? Where I live, a standard real estate contract is for four weeks from the time it's agreed on/signed and the exchange of keys. (Sometimes there might be a slight variation, but that's all agreed upon before everyone signs the final contract).

When you accepted the initial offer, wasn't there a date specified for exchanging keys? If not, why not? If yes, why are are there so many delays? Just say no. Frankly I'd be pulling out if he tries any more nonsense. Too bad if he doesn't have any AL. That's not a hindrance to exchanging keys. Once the property is his he can move in whenever he likes; that's nothing to do with you/the seller.

PageStillNotFound404 · 09/03/2017 02:13

This is a zombie thread. The OP has probably been installed in her not-so-new-now-house for the best part of a year.

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