To Complain to School

[Dutch212]

My child is vegetarian and has been since birth. She normally takes packed lunches to school despite being young enough to have free school dinners. Two weeks ago the menus changed to include more vegetarian child-friendly options, and she was happy to have school dinners and be able to join her friends.
Today was roast with a quorn meat replacement. After she had eaten it two midday assistants told her they thought she had mistakenly been given meat. She threw up after lunch and was sent home, possibly a bug or maybe a reaction as never had meat??
She will now not have school dinners again, which means despite being able to have free meals I cannot claim them as they cannot guarantee vegetarian food. I am fuming at the possible mistake, and that my child is restricted due to their inadequacies.
I want to complain and for.my daughter to have an apology, is this reasonable?

[NeverGetTheBestOfMe]

Are the meals provided by the school or an external company for the school?

[TattyDevine]

I would definitely speak to the school and take it from there.

Schools should get meals right - whether or not it's free, or you are paying - in the case of an allergy it can be very serious indeed, and whilst this doesn't appear to be the case, it's not really the point.

Of course human error can occur - but they have a duty of care in this kind of environment where a younger child does not necessarily understand what is happening, have their guard up or are able to speak up for themselves and their right to be meat free (if applicable).

Once you know what happened, you can find out what precautions they may or may not take going forward, and can take it from there.

Good luck x