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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

To ask for this man t be replaced in my home?

71 replies

CaspersBlanket · 08/03/2016 15:31

Insurance job on my home
It's been dreadfully mismanaged - if my Dh can get riled up over it then they must be incompetent as he gets ruffled for no man usually !

We have a chap working here and I think he is vile. He's likely to be here for at least another week and I dread him beng here. He's very rude/sexist- he mocks my work (he watches me do it at the kitchen table) When I have asked any questions or he has asked of me- he is rude, dismissive and takes the piss. If my Dh asks him anything (Dh incidentally doesn't know the difference between a self tapping screw and his elbow) Grin

I've had enough today. He's taken the piss out of my home and told me his home is full of fabulous quality wood/leather/marble/insert matching carpets and curtains item here.

No my home isn't full of Porcelenosa stuff and the like and I don't have matching, spotless stuff- FFS I'm wondering if the insurance company would agree to replacing him (he's an approves supplier)

Anyone?

OP posts:
shinynewusername · 08/03/2016 16:14

It is perfectly legal to record him without his knowledge (most people think it isn't but they are wrong). I would have my phone recording him.

Original poster
CaspersBlanket · 08/03/2016 16:15

Thank you Shiny
Will do.

OP posts:
SouthWesterlyWinds · 08/03/2016 16:17

Video him being vile. Stick a camera in the corner with the volume up. Put a notice up on the shelf advising that there are cameras in the house as well. Just to fit those pesky i's

MiscellaneousAssortment · 08/03/2016 16:20

Ugh, how horrible. It sounds way beyond the bounds of any social convention and I do t get why he thinks he can continue?

GoringBit · 08/03/2016 16:21

At the very least, I'd be keeping a log of his disgraceful behaviour. His reference to strip clubs and pointing at your drying bra seems very creepy to me.

Don't forget that yell and other online directories allow for customer ratings... you might want to leave one for him once you've seen the back of him.

Aramynta · 08/03/2016 16:24

I wouldn't care what the insurer said over the phone.

Record him being vile while he is here today, then record him while you tell him not to bother coming back tomorrow as he is no longer permitted to enter your property. Supply your insurer with the recordings and tell them they need to sort it out within the week (i.e send someone new out) or you will take it further.

Thanks it's never nice to feel like that in your own home and you do NOT have to put up with it.

BitOutOfPractice · 08/03/2016 16:39

Ugh he sounds vile. I bet you won't be the first to complain

And he'd be a fool to risk losing the insurance contract

zzzzz · 08/03/2016 16:41

This reply has been deleted

Message withdrawn at poster's request.

wowfudge · 08/03/2016 16:46

I wouldn't stand for it and would tell him not to return tomorrow and would tell them his attitude and behaviour is unacceptable and they had better get a replacement to finish the work asap.

Original poster
CaspersBlanket · 08/03/2016 16:52

I'm not backwards at being forwards but equally he seemed to be getting a kick the more I had a go.

Got some evidence (for want of a better word) and will use this to strong arm insurers.

I've asked him to leave. He was a twat about it. Quelle surprise.

OP posts:
EUnamechange · 08/03/2016 16:56

I was once in a (non-sensitive, obviously) phone conference with the Chinese government, and my two builders were arsing around in the next room making 'Chinese' noises. It was horrendous, and they were interrupting my work all the time too. So glad to get rid of them.

Don't accept this behaviour, it's actually creepy. I hate those comments that border on harassment. I think a formal complaint to the insurance company, with times and comments. Make sure he hasn't got your keys.

zzzzz · 08/03/2016 16:59

This reply has been deleted

Message withdrawn at poster's request.

Lynnm63 · 08/03/2016 17:04

Definitely complain. We are too quick to ignore our spidey sense. If you feel uncomfortable there's usually a good reason.

Original poster
CaspersBlanket · 08/03/2016 17:24

Thank god
He is out
Deliberately took ages to pack up
Told me I had a bad attitude and his wife would NEVER speak to another man like that!(ugh) I told him to go back to his bored wife (when he was safely over my threshold!) not my line, but apt.

That was shit.

Have him being very cocky and arrogant and you can hear him clear as a bell (with no prompting from me!)

OP posts:
OliviaStabler · 08/03/2016 17:36

Call the insurance company and say that you have proof of this mans appalling behaviour and you do not want him in your home again. If he is not removed immediately you will take further action.

Original poster
CaspersBlanket · 08/03/2016 17:37

Good call Olivia will do.

OP posts:
lorelei9 · 08/03/2016 17:38

he told you you had a bad attitude?!

Original poster
CaspersBlanket · 08/03/2016 17:41

Yes. He sure did.
I clearly didn't know my place.
Div.

OP posts:
lorelei9 · 08/03/2016 17:49

I really hope you're going to make a complaint now?

WhatWouldFlopDo · 08/03/2016 17:53

Oh, I had a plumber tell me I had a bad attitude once! I scutched him out, I wonder if it's the same fella, or if there's two of them.

Plomino · 08/03/2016 17:54

What a nasty piece of work ! As well as telling the insurance company , I'd be on every trade review site like a shot once you're rid of him . How dare he be so fucking rude in your own home . And I'd be asking the insurance company to be reviewing your security measures for free too . Fucker .

I had an emergency plumber like this once . Was also rude and arrogant , and treated me like I was the stupid little woman . He had the hump because he'd been called out on the weekend for a serious leak . His mistake was calling me a 'stupid bitch' when I objected to him basically flooding my first floor because he was careless. I absolutely flipped , physically chased him from my house , threw his toolbox on the drive and hollered at him that if he didn't shift that and his piece of crap van from my property immediately , I'd feed him the tools one by one through his windscreen . He moved . Then I rang the emergency line of the insurance company and told them what had gone on. Not only did they send someone else out immediately , they took him off their books as well . Arsehole .

Bringmewineandcake · 08/03/2016 19:17

I work for an insurer OP, if you say he's rude and makes you uncomfortable then that's enough for your insurer to get him replaced. They will have other approved contractors, I second the PP who said about putting a review on trade websites.

Iambubbles86 · 08/03/2016 20:01

I work for an insurance company if one of our suppliers treated a customer half as bad as that there would be hell to pay. They represent us and as such if they have a bad reputation so do we. Please please let them know because if we dont hear the bad things about our suppliers we can't do anything about it, and we certainly wouldn't want to be giving them any more work.

Hissy · 08/03/2016 20:30

Make sure you tell them what time you told him to leave so he doesn't try and claim the time it took him to

Slowly

Pack

His

Too

Ools

And shit

shutupandshop · 08/03/2016 22:02

Well done op. Hope they send someone decent out soon.

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