I haven't posted before so please forgive me if things aren't done correctly, but I am in need of opinions!
A friend recommended a cleaner 4 weeks ago, she came to see me and was to start on the Friday. Friday came, she cancelled (childcare issues) , she came last week and did a so/so job. I still had to run the hoover around after 
. Then this morning, she cancelled again (her bathroom had flooded so needed to wait in for plumber.)
So fair enough, the two reasons are valid, but she's cancelled 2 out of 3 cleans and it's not a great start.
She spent most of last week chatting and not cleaning, I need the rest, which is why I can't do it all myself so didn't need someone telling me what I should do for my little ones cough, where he should sleep, that my house is small, and also was noseying in my things asking me about them.
What should I do, I feel unreasonable to ditch, but who wants someone so unreliable?
PS: Never had a cleaner before so this might be a fairly usual problem???