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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think M&S Sparks Card is a bit shit

21 replies

cleaty · 04/02/2016 15:35

I signed up for this and was really pleased as I got free Percy Pigs as my first offer. But since then all the offers are money off things I have no intention of buying anyway. It seems more a way of trying to sell things to you, than a real reward scheme.

OP posts:
Gatehouse77 · 04/02/2016 15:38

Yep, agree. Plus I mostly forget about it!

Marbleslostthem · 04/02/2016 15:40

I don't even get offers...how do you get them? email?

scarlets · 04/02/2016 15:41

I've found the same. The deals aren't appealing and I forget about them. A couple of quid off the bill if you spend above a certain sum, would be so much more welcome.

AlwaysHopeful1 · 04/02/2016 15:42

Yanbu the offers are on the most random things. Totally pointless.

cleaty · 04/02/2016 15:42

You have to log in online to see your " specially selected offers".

OP posts:
iPaid · 04/02/2016 15:44

YANBU

They're getting rid of their buy-9-coffees-get-1-free cards. You have to use your Sparks card when paying for your coffee and you'll get ... erm they don't know Confused

TheBitterBoy · 04/02/2016 15:46

I agree, I picked one up a couple of months age, went online to have a look before I registered it, couldn't work out what the benefits of having one were, so I binned it.

TheBitterBoy · 04/02/2016 15:47

I think they are trying to emulate the John Lewis / Waitrose 'pick your offers' type thing, but have missed the fact that most of us signed up for those for the free coffee and cake...

bruffin · 04/02/2016 15:48

They have got the sparks card very wrong. First discount i got was on mens clothing so dh bought a coat, but you have limited time to use the offer. Since then its been rubbish and most of the time when i look there are no discounts.

Foxyloxy1plus1 · 04/02/2016 15:57

Nothing that I would buy, so no point really. M&S are pretty poor all round. Even the food is ridiculously expensive.

cleaty · 04/02/2016 15:59

I like the food and buy a lot of food from there. If they gave me discounts on food, it would work. But not the stupid things I do get discounts on.

OP posts:
PennyHasNoSurname · 04/02/2016 16:04

Why cant they just do the tried and tested "earn points" system?

Optimist1 · 04/02/2016 16:12

And according to my DM (queen of the loyalty schemes) it can't be used if you don't have internet access??

cardoon · 04/02/2016 16:13

I only seem to get offers on food Confused

Peppaspants · 04/02/2016 16:18

It's crap. The whole idea of a protracted login to see some pretty poor offers doesn't work-when I get the emails now I just delete them, they aren't worth the effort. Plus, having hundreds of cards in my purse annoys me, I only keep the decent ones, like free cake at JL as previously mentioned.

slebmum1 · 04/02/2016 16:29

Ha ha - I had a thread pretty much with the same name a few weeks ago. Lots of people agree - it is white. I do t want 50p off eggs (allergic) or 20% off long nighties thanks.

I have a gift voucher left over from Christmas that I actually can't spend - went in there again to try and find something half decent to wear but nope, nothing.Angry

slebmum1 · 04/02/2016 16:30

That's right about the Internet access. My mil who spends about the gdp of a small country every year in food has been on to customer services and there's no way round it.

cleaty · 04/02/2016 18:06

Given the average age of shoppers in M&S, it makes no sense to only do this through the internet.

OP posts:
StealthPolarBear · 04/02/2016 18:08

Yes I was really impressed to begin with, think I got 20% off food, bought loads foe a meal on new years eve. Since then I've had 10% off knitwear or 20% off sushi. I like sushi, but realistically the money off is negligable

MintyBojingles · 04/02/2016 18:09

YANBU. Had a look on the info and couldn't be bothered to sign up.

peekaboo1 · 04/02/2016 18:13

They continue to completely misunderstand what resonates with their customer base. Perfect example: they're hiring Alexa Chung to revitalise the brand.

I barely know who she is and I can guarantee my mum has no idea. The thing I do know is that she is the size of half of one of my thighs.

And the Sparks offers are rubbish. I didn't ever even get free Percy pigs.

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