I've been in my new job a month now, and it's the perfect type of job, with perfect hours.
However, Boss is ill I and very busy. I think she may be approaching retirement.
I only get very brief minutes with her, here and there. We are constantly interrupted by urgent requests from other staff. I work in childcare, so I don't think she has the option to ask the interrupters to wait. I'm also supposed to help with care when needed, and answer the door. An hour a day for each, and I only work 5 hours a day.
Head Office told me boss has issues with communication, and getting on with administrator (that's me- the last 3 left after only a few months). I think they are keeping a close eye on her, they seem to have a lot of meetings with her, and visits, which are always followed up by a report.
I've had training from Head Office here and there, but can't get the time to read and refresh before I urgently need to do something. I can do the processes, if i had the time, but can never find the information I need, nor familiarize myself with all the steps on the processes.
There is a big back log of emails, and I've missed some urgent tasks. I have no idea which emails she is dealing with, nor which I'm supposed to do. (Attempts to use flagging etc have failed).
I feel like I'm inundated all day, and when she asks me to do something, it just gets lost in the general fray, and I look like I'm disorganized and incompetent!
The systems I have (tacfully) devised for getting organised, sharing my 'to do' list, decluttering the office, have all died in the water! I have shared my feelings with Head Office, in a constructive way but they say they 'know what she is like'.
I have written notes, so things are easy to find, but expected to carry out the processes with the information I have. Only problem is I spend most of my time looking for the information! I also make a 'to do' list every day.
Today, boss told me it just isn't working....
Any tips anyone?