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To think that the Electronic Precription Service is a total joke and not fit for purpose

54 replies

Oldsu · 17/12/2015 18:38

Had a rare week day off today and went into town with DH we both went to the Chemist to pick up prescriptions I do not use EPS, I have only one type of med and I send a SAE for a paper prescription, I can then read it and make sure its ok and I can then CHOOSE where to have it filled in, in the town where I live or in the town where I work, my choice.

DH uses the EPS service, he can only get his meds at the one chemist, its SUPPOSED to be convenient, its SUPPOSED to make it easier, and its a pile of shit, for THREE months running they have messed up his meds, the wrong ones, no stock, its been a disgrace he is due to get a prescription for medication that he cannot stop taking, so when he got a text yesterday to say his prescription was ready the assumption was it was for that medication but no it was for a prescription that he doesn't need for two weeks the one he needs was not ready at all and he was told that they would have to send a fax to his GP only it was 4 pm so wouldn't get it until the next day, what flaming use is that??????? he is working Friday and Saturday in a different town he cant get to the chemist until next week and his meds run out next week.

I will of course try and get them myself on Saturday, sorry but if this is technology if this is convenience you can poke it.

If he had a paper prescription like me, he could have ordered it well in advance, made sure it was the right one and filled it in wherever he wants like me, instead of being terribly worried that he will not get his medication in time (not doing his BP any good)

He could use the same service and get his details changed so he can pick up his prescription in the town where he works but quite frankly neither of us have any confidence in the scheme.

I am all for GPs spending less time on paperwork and more time with patients but the schemes they put in place should work and not potentially leave patients without the medication they need.

DH will be coming off the EPS scheme in the new year (as he is entitled to do)

OP posts:
kali110 · 21/12/2015 01:06

I hate it.
Ive refused to go electronic until it is mandatory.
I don't leave the house much.
When id left the docs to pick up my meds they weren't there even though my doc had sent them, they didn't come through till 2 hours later.
I can't just go to the docs, go home and then go back to fetch the things!
It was made worse by the fact that noone knew what was going on.
I have to have certain brands for some of my meds, my pharmacy don't always have them so at the moment i can just go to another pharmacy with my prescription.

I was told next year that you won't have a choice and it will be electronic Sad

HelenaDove · 21/12/2015 01:16

Kali thats shit. We arent electronic yet .....we still put ours in manually and they send it on to the chemist. (They are going electronic though) There are eight items on DHs script and they said he couldnt put it in before the 18th as any earlier was too early. Im hoping it will be ready on Tuesday. I dont want to have to keep going up there in the busiest week of the year and be pissing about at the last minute because of their insistence that it couldnt go in until the 18th.

kali110 · 21/12/2015 01:20

Yes same!
My
Doc said it was fine to order early as my pharmacy have made a few mistakes recently leaving me without medication for over a day but the staff aren't allowed to do it!
The docs will if i come in but i won't take up an app just for that. Ive had to order and just cross my fingers.

HelenaDove · 21/12/2015 01:21

Hope you get it in time kali. Its an added stress to an already stressful time of year that people could really do without.

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