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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think my mums landlord shouldn't expect this

35 replies

frillybiscuits · 06/12/2015 18:13

My mum has just moved out of a rented house she was in for 7 years. It's an old townhouse and was a little worse for wear when we moved in but we took it because it was cheap enough rent. Now she's moved out the landlord has demanded she pay for the carpet in what was my room to be replaced because of two small black dot stains. They're not deliberate or anything disgusting, they're from an old yahama keyboard being kept under my bed for years that had sticky bits on the bottom to attach to a stand. I've suggested that it may be cheaper to get the carpet cleaned professionally but she is stuck on what to do. She's obviously tight on money at the moment due to moving. He has kept her £700 deposit but still insists she pays. Surely the deposit will cover the costs?

The landlord never responded to our requests to get things repaired over the years. Kitchen drawer handles broken, bathroom door that would often get stuck leaving someone trapped, disgusting mould and damp in a lot of the rooms, plaster peeling off the walls, the utility room extension roof falling in and leaking when it rained.

AIBU to think she shouldn't have to replace the entire carpet (including stairs because it's a loft conversion) just because of two micro stains? Especially when the landlord never solved anything for us whilst we were there, to the point of us living in somewhere that should have been inhabitable.

OP posts:
ottothedog · 06/12/2015 19:20

It wasnt the fault of the deposit scheme that your daughter didnt challenge it. Thats how dodgy landlords think they can get away with it. Small claims is incredibly straightforward.

MissWimpyDimple · 06/12/2015 19:35

Deposit schemes are not rubbish! If you dispute and the LL refuses to go to arbitration then you win.

In any case, he has to present your mum with his claims in writing for her to agree. If she agrees then fine, if not she should dispute and then the deposit scheme will arbitrate.

Regarding the carpet, the LL can only claim a small percentage of the value at this point. Any item in a property is deemed to have a life span and decreases in value for every year it is in place. So after (for example) 10 years it has no value.

You might be expected to pay an arbitrary amount for the marks. For example £50 per cigarette burn etc....

Fight it. He has no right whatsoever to just "keep" the deposit.

wowfudge · 06/12/2015 20:20

Are these two small marks the only issue? If so, the LL is either deluded or trying it on. Too many tenants are not aware of their rights re: deposits. You first step is to find the deposit registration details and, if it is registered (it may legally not be depending when the original tenancy started as others have mentioned), raise a dispute.

listsandbudgets · 06/12/2015 20:36

No way. She needs to fight this.

I moved out of a flat a few years ago after living there for 5 years. I left it clean though with the odd spot on the previously new carpet and a tear in the kitchen lino where we'd moved the fridge and it had caught and torn.

To my surprise I got every penny of my deposit back

The landlord is being completely unreasonable unless your mum was in arrears on the rent and you didn't know in which case he'd be able to keep the deposit to cover arrears.

What you describe sounds like normal wear and tear.

DartmoorDoughnut · 06/12/2015 20:42

He's chancing his arm the cheeky barstard! Probably annoyed he's loosing such a good tenant! Definitely challenge, good luck Flowers

Noodledoodledoo · 06/12/2015 22:37

Our letting agent told us the paperwork for the Deposit Protection scheme was a real nightmare and did we really want to bother .... my husbands reply was I have completed it all already and it wasn't that tricky!

The letting agent really tried to persuade us to accept £600 of costs due to us doing things he had suggested like touch up the paint - sadly we told the DPS this and we got all our money back.

Challenge it. It really isn't that hard and I believe if they don't wish to go through arbitration it goes in your favour.

Postchildrenpregranny · 10/12/2015 10:21

I have successfully taken a claim through small claims in my own youth otto and it was very stressful
Yes I know DD could have challenged through the deposit Scheme but the way it works does not make it an easy process .The amount of money involved was not huge and it was months after the event :DD had started work in a different city,was under a lot of pressure and we decided to drop it which is what I suspect a lot of landlords rely on ...What was really annoying was that DH who had stood guarantor for her (and had actually paid the deposit)was not 'allowed' to pursue it on her behalf .
Don't get me started on evil landlords .DD now older and wiser is currently disputing with another landlord re return of deposit .This one she will win , as has dated photographs of the damage (to shower seal ,caused by mould , caused by extractor fan not working-raised several times during the tenancy to no avail .Email records ) which was there when they moved in .You do learn...Said landlord has already deducted £100 for (quote) ' two hairs on the rug' .he is ignoring the fact that she and flat mates showed around several sets of potential buyers while they were packing up to move out.
My other DDs landlord requires a deep clean ( with receipts from a company to boot) and a carpet clean when she moves out .The carpet wasn't too good when she moved in three years ago .It's beige, poor quality and very hard to clean
Guess why we are part funding both DDs to buy

SchnooSchnoo · 10/12/2015 10:35

I don't think they can charge for a carpet if it is over a certain age anyway. Slightly different, but I rented a flat with a deposit bond scheme from the council. The agents wanted to charge me £500 for cleaning (I had cleaned!) and I told them to get the council to ask the council to do an inspection if they wanted the money. They didn't (because they knew the council wouldn't award the money) and they just sent me the bill and I told them to jog on! Never heard from them again. Hopefully a protected deposit works the same?

tootiredtoknow · 10/12/2015 12:22
  1. Why has he kept her deposit?
  2. Why are you even worrying about the carpet when its 7 years old?

Unless there is something else that you haven't told us, tell him you expect the prompt return of the deposit.

JapaneseSlipper · 11/12/2015 16:53

Hope this gets sorted, the new regulations were put in place to stop idiots like this (the landlord) from awarding themselves nice little bonuses.

Good luck

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