Dd is in y1. They have a star rewards system at school for good behaviour/kindness/hard work/etc. Once their chart is full they get a prize. So far this term her friends have all filled up their charts at least once, whereas she is still on the second row.
Tonight dd has been in tears believing she's not good enough (brought on by someone else once again filling their chart). She tells me she always tries her best but just never gets any unless the stars are being handed out to the whole group, but no personal ones. She doesn't know what she can do to get more.
I know I'm going to come across as pfb but she genuinely is a good kid. She's not the type to misbehave, is never disruptive, always tries her best, is kind to other children, etc. We had a glowing parent teacher meeting a few weeks ago where her teacher described her as a lovely girl, an asset to the class, said what I've typed above and had no issues at all with her.
So what do I do? I obviously need to raise this with her teacher who is very nice but I'm unsure how to phrase it. I'm now filled with doubt, maybe dd isn't as great in class as we were led to believe, in which case I'd want to know. Or maybe the teacher is consistently overlooking her, in which case I need to phrase this in a polite way. How do I word this, politely but still letting her know that it's an issue deeply affecting dd?