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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think that telling a customer to "be careful you don't get a paper cut" is odd..

39 replies

imwithspud · 25/10/2015 21:43

When handing over a receipt? Dd1 requested McDonald's as her birthday treat dinner tonight so I went out to the nearest drive through to get it. Was told to park up and wait, not a problem. Very overly polite, verging on sarcastic woman comes out, hands food over, warns us it's hot (it actually wasn't, it was pretty much cold and had to be reheated at home - a 2minute drive away) and before handing the receipt over she kindly reminded me to be careful of paper cutsHmm

I've never in all my years as a consumer of goods and services been told to be wary of paper cuts when taking a receipt. I thought it was odd at the time but It wasn't until I'd driven off that I realised she seemed overly nice to the point of sarcasm, not sure why as I always make an effort to be polite to fast food and retail workers as I know what it can be like from experience to have to deal with rude inconsiderate people daily. Incidentally most of our order was wrong (yes I should have checked before taking it home) and I'm now paranoid suspicious that it was buggered up intentionally and that the sarcasm was some sort of irony pisstake.

Probably putting far to much thought into it, like I do with everything but Aibu to think that the servers comments were strange and sarcastic and to wonder why they felt the need for it?

Interested to hear others odd experiences with fast food/retail workers if you have any.

OP posts:
ElsaAintAsColdAsMe · 25/10/2015 22:39

It's a bit weird, but I can't see the sarcasm in it at all. She was probably trying to be friendly and ran out of things to say. You are reading a bit much into it imo.

I used to work in retail and have said all sorts of weird things to people in an effort to be chatty, then kicked myself afterwards for sounding like a twat.

HeySoulSister · 25/10/2015 22:43

No idea why she said it but tbh she can speak without her words being cross examined!

nameschangerer · 25/10/2015 22:45

Yeah. Why on earth would McDonald's staff purposefully mess up your order and then be sarcastically over polite about paper cuts Massively over reading here !

scatterthenuns · 25/10/2015 22:49

You're reading way too much into this.

Sounds like word vomit to me.

arethereanyleftatall · 25/10/2015 22:53

I think it would only have been sarcastic if you gave her any reason to be.

You said you were really polite.

The only thing I can think of then, is did you ask for lots of special items - hamburgers, no pickle - chips, no salt etc etc?

#clutchesatstraws

imwithspud · 25/10/2015 23:02

Thanks, I probably am reading far to much into it. I think I needed to be told that! Sometimes I over think and get carried away inside my own head. I think I was just disappointed that dd asked for it as a treat and it wasn't what she was hoping.

Yes we asked for no pickles on the burgers, my dp also asked for no lettuce or tomato on his, but we always do and have never had a problem.

OP posts:
imwithspud · 25/10/2015 23:06

I used to work in retail too, and the amount of times I said dumb stuff then kicked myself afterwards, sometimes it got me in trouble when I meant no harm. I can relate to that feeling.

I'm sure tomorrow I'll find something else to over think aboutBlush

OP posts:
cruikshank · 25/10/2015 23:07

She was probably coming to the end of her shift, feeling knackered and running out of sensible things to say. Or disaffected with being told to tell customers buying hot food that the food is hot, is working out her notice and about to go all Falling Down on everyone she comes into contact with. You were just the start. Or, she hates you.

arethereanyleftatall · 25/10/2015 23:07

Ah, now having worked in mcds for years whilst I was a student, I can confirm that customers with special orders are infuriating. Of course, their policy is to accommodate this with a smile on your face, which most people can do, but possibly this girl had had one special order too many tonight.

imwithspud · 25/10/2015 23:08

God I've just re-read my op and IADBU, I sound like a fucking loon. I'm tired but ffs spud get a grip.

OP posts:
AbbyCadabra · 25/10/2015 23:10

I must admit my first thought was that you may have placed a "fussy" order!

My Mum is awful in cafes/restaurants. Always wants to change things, ie "I'll just have the salad. But no onions and an egg instead of tomato and can you add olives and put the dressing on the side?" Then she wonders why the wait staff sigh.

imwithspud · 25/10/2015 23:15

To be honest I hate asking for no pickle, no lettuce etc when we go to places like McDonald's, I feel like such a bother! So I usually get my dp to order as he's more confident and will also speak up if something isn't right. He wouldn't go this time though because the rugby was onHmm I said to him afterwards that he can go from now on, as it's usually him who insists on no lettuce/tomato, extra sauce, extra onion etc and also checks the order before he leaves. I find it all a bit stressful and nit picky whereas he doesn't care.

OP posts:
BikeRunSki · 25/10/2015 23:17

Lol! Grin never seen an OP tell themselves that they ABU !

imwithspud · 25/10/2015 23:20

Grin this thread is a prime example of why I shouldn't go to the drive thru alone. Always end up embarrassing myself in some way. I kind of regret posting this now, but I'm glad people are being fairly nice to me.

OP posts:
arethereanyleftatall · 25/10/2015 23:22

Good idea - send him next time!

Iirc the worst special order offenders Are - no pickle (staff will be thinking - why can't you just take it out yourself) and no salt on chips, then asking for packets of salt (as for no salt, you had to throw all waiting fries away, clean the entire area, then remake a whole batch). Not that you requested option 2 - please don't tell your dh this is an option!

RealHuman · 25/10/2015 23:25

My McDonald's now has touchscreens, where I can order and pay for my plain hamburger, no pickle no onions no nothing, without having to utter a word.

Bliss.

imwithspud · 25/10/2015 23:28

Don't worry he won't, I for one love a salty chip. He actually used to work in McDonald's many moons ago, on drive thru as it happens. I'm surprised he doesn't understand what a pita it can be when someone asks for no lettuce or tomato but extra onion and an all singing all dancing bun with bells on.

OP posts:
RealHuman · 25/10/2015 23:30

No, I can't just take the pickle/onion/ketchup/dog sputum mixture out. I've tried. It seeps into the bread, dissolving it into a soggy mess of pickly sauce-flavoured goo, no matter how quick you are, and invades deep into every crevice of the patty. I eat my burger, but I'm sad.

imwithspud · 25/10/2015 23:32

Real that sounds like my kind of McDonald's. I have a touch of anxiety and even something simple like ordering a meal at McDonald's can prove difficult. I use the self service checkouts at the supermarket where possible for the same reason.

OP posts:
arethereanyleftatall · 25/10/2015 23:34

Lol, fair enough.
I agree removing ketchup yourself might be a tad tricky, but I hadn't realised pickles permeated through!

fanjoforthemammaries7850 · 25/10/2015 23:36

I actually agree she sounds cheeky and like she shouldn't have a job there

RealHuman · 25/10/2015 23:37

They do! Grin

Perhaps only to an inveterate pickle-hater like me, though Wink

imwithspud · 25/10/2015 23:45

I'm unsure now fanjo. She did sound overly nice, you know when someone's putting the nice act on. But maybe she was just over enthusiastic, or fed up in general and was over compensating (no one likes working Sunday's, after all).

I mean, that's not an excuse for anyone to be sarcastic or rude, but I'm not going to worry myself over it now. I got a bit over invested in the first place because it was my pfb's birthday, it's been a difficult year and for once I wanted everything to be spot on perfect. It doesn't matter in the grand scheme of things.

OP posts:
fanjoforthemammaries7850 · 25/10/2015 23:54

Well I hope she wasn't being rude to you, because you sound like a sweetie who didn't deserve it.

AbbyCadabra · 26/10/2015 00:07

The thing to remember, too, spud, is that it is not against their policy to adjust orders. They might not like it much, but it is an option they provide themselves and they shouldn't be too precious about it. You are quite free to ask for what you want.
Now I'm flipping starving and could murder a Macca...