I've just moved my horses to a beautiful yard. We're mostly happy there. However struggling with the yard owner.
I have 3 horses. One condition of the move there was that we had our own storage for bulk buying hay and straw (much cheaper) so she gave us a stable to store it all in.
We found a local farmer who was happy to supply us with the hay and straw but it turned out it was the same farmer who the yard owner uses. So the yard owner has asked us to go through her to order the hay and straw and wont invoice us for the amount... Just wants the money in cash up front. So that's the first annoying invoice issue I have... I've accepted that cash up front will just have to do but sometimes I forget which is why an invoice is so handy - plus we can see how much hay and straw we're going through each month.
Next is the monthly livery cost. It doesn't change at all. So because of this she has told me she won't do any invoices from now on... I find this quite incredulous as it is a business and there are approx 20 odd owners on site.
I am due my first baby soon so have asked the yard owner if she would remind me on the 1st of the month with a text as when baby's here, I doubt I'll know what time of day it is let alone what the date is!
She won't text a reminder on the 1st and has instead told me to set up a standing order - which would be fine if my only income wasnt maternity allowance which comes once every two weeks. I've said to her that I will do a standing order when I go back to work...
But I feel so frustrated! Why is it so hard to invoice us?! Or at least be understanding of the fact that these next few months are going to be a bit mental for myself and my husband... Is she being unreasonable or am I just being a bit sensitive?!